Reviews (1,786)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its integration with various marketplaces, enabling management of listings, inventory, and orders in one place. They value the automatic syncing and customization of product details. However, some have faced issues with syncing, especially with eBay and Etsy, and problems with bulk editing. There are also concerns about the app not adhering to inventory rules, causing overselling. Despite these, customer support is commended for their responsiveness and assistance. Some merchants find the app's documentation insufficient, making it challenging to understand its features.
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After installing to address the removal walmart market place, the application took over my etsy store. After hours on support with shopify, marketplace was removed. Unfortunately, it has removed my ability to manage Etsy and all listings that have been in place for years. Even Etsy said they could not revert the changes.
Save yourself time/money and just manage the platforms directly.
Thanks for your feedback, this is invaluable to us.
I am pleased to advise we have resolved the issues you have raised with us. Please reach out should you have any further queries.
Our support team are available 24/7.
Nikki
This app has stopped us from getting any sales on Amazon for 6 months. Its help center has had 6 months to resolve it and is still unresolved. Their help center keeps saying to reauthorize Amazon, which we have done (more than 20 times) and it still keeps advising the same issue. Our Amazon store is working perfectly. Nothing wrong there, only the app.
Thanks for your feedback,
As per our communication, this is an Amazon account level issue. This needs to be resolved directly with Amazon. We do not have access to Amazon accounts.
Please reach out once you have resolved the Amazon account issue.
This 1-star review is unrelated to Shopify Marketplace Connect app.
Nikki
the team at shopify marketplace have gone above and beyond to address any questions or concerns we have had and they have got it sorted and working perfectly for us!
I'm new to Shopify and Amazon, so as you can imagine, I have a lot of questions. Their support team helped me understand the linking process to amazon from shopify.
Thank you so much for all your support Joy and his team
AAAAAAA service
Full support, above & beyond. Thank you to all shopify customer service
, specilly Jae & Lovely C. In general Shopify is the best.
Great customer support and help when needed. above and beyond
Assistenza rapida e funzionale!
thank you JOY V! great quick helpful support!
User friendly app and excellent customer service!