Reviews (1,968)

Overall rating
4.3
Counts per rating level
  • 83% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its excellent customer service and effective support team. It offers robust inventory and order management features, preventing overselling by maintaining accurate stock levels. The app is easy to use after setup, with time-saving tools like bulk editing and direct product syncing from Shopify. Its smooth integration with major marketplaces like eBay and Amazon helps merchants expand their sales reach efficiently.

April 8, 2024

Thank you Adrian. Very good support and it is precise information from you. https://www.vibezcanvas.com/

vibezcanvas
India
4 months using the app
November 8, 2022

I used this app to help me connect Amazon and Ebay to Shopify. I had a question and Ronel help me through it and was very helpful.

Dominusheat
United States
Over 1 year using the app
Shopify replied November 17, 2022

Thanks for your review!
So glad Ronel was able to help, he will be thrilled with your comments! Please reach out anytime!

Nikki

May 11, 2020

Questa app è fantastica. Il supporto di Arlie è straordinario. Sono molto contento. 10 stelle sono meritate

Girogama
Italy
Over 1 year using the app
November 23, 2022

Great app with great support. Highly recommend. It is quite easy to use once you get the hang of it, I've been asking a lot on their live chat which has been very useful.

Picky Pick
Australia
Over 1 year using the app
Shopify replied November 24, 2022

Thanks for your review!
We love "Great app with great support" 😍 Our live chat is available 24/7 please reach out anytime!

Nikki

December 22, 2023

DO NOT SWITCH FROM LEGACY CODISTO! It has been nothing but trouble for us for switching to 'new' Marketplace Connect. eBay integration is broken and will not allow you to sync your existing catalogue. I expected better features and support now that Shopify took over Codisto. It is however, downgraded significantly in both areas. The features no longer work. And the support is ridicule as the agents don't seem to have a clue.

Horizon Store
Australia
Over 1 year using the app
Shopify replied January 2, 2024

Thank you for your feedback,

We have now resolved this issue, the listings have been disassociated with the old account.

Nikki

March 18, 2022

Great support team!! Very easy to contact and resolve any issues fast, would defiantly recommend!:)

Peter Werth
United Kingdom
Over 1 year using the app
September 9, 2021

Very helpful customer service that answers all questions and tries to help you as best they can. I am absolutely satisfied with the app

Imperium Fashion - Dein Fashion Online Store
Germany
Over 1 year using the app
Shopify replied September 9, 2021

Thanks for your review, we really appreciate it !
Happy that our app works well for you, and our Customer Service Team were able to support you 🙂
Please reach out to us any time.

Nikki

April 3, 2024

Dale assisted and got my shopify product up and running!

NatureCity
United States
4 months using the app
June 19, 2020

The app is easy to navigate, and customer support is excellent. Amazon can be a little tricky at first, but once you gain the understanding of how it is set up, it's easy to use.

MuchMoreBeautyStore
United Kingdom
Over 1 year using the app
April 5, 2020

Please check your email. I sent a lot of emails to you but I don't receive your feedback. Thanks so much!

Atledpro
Vietnam
Over 1 year using the app
Shopify replied April 5, 2020

Hi Atledpro,

We have received 4 emails from you, all of which we responded to within an hour. Please check your junk/spam folders. We have also tried to phone you multiple times but there is no answer. If you email us alternative contact details we will try those. We are also online for chat, so perhaps you could try that? You can access chat via the support button in the app.