Reviews (1,968)

Overall rating
4.3
Counts per rating level
  • 83% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its excellent customer service and effective support team. It offers robust inventory and order management features, preventing overselling by maintaining accurate stock levels. The app is easy to use after setup, with time-saving tools like bulk editing and direct product syncing from Shopify. Its smooth integration with major marketplaces like eBay and Amazon helps merchants expand their sales reach efficiently.

March 1, 2023

app ottima servizio clienti top consiglio vivamente, ho avuto un problema e mi hanno seguito nel risolverlo

SecondChancy
Italy
Over 1 year using the app
Shopify replied March 2, 2023

Grazie per la tua recensione!
È bello sapere che sei soddisfatto della nostra app e che il nostro team di supporto è stato a tua disposizione per aiutarti. Si prega di contattare in qualsiasi momento!

Thanks for your review!
It's great to hear you are happy with our app and that our support team were on hand to assist you. Please reach out anytime!

Nikki

December 11, 2018

EXCELLENT - TOP NOTCH !! I have been using this app for 2 weeks now and the listings on amazon and ebay are so smooth. The customer service provided by these guys is also par excellence. They always get back to me the same day and go out of their way to solve any issues I have had so far. A MUST HAVE APP.
Keep Up the Good work guys.
Robin.

Ole Canvas
Australia
Over 1 year using the app
Edited November 1, 2023

9 Months trying to get this app to work. It's been hell.
5000 products missing.
eBay prices that don't match what I set the app to be.
Thousands of images missing.
Size & colour options are the wrong way around on many listings, so the colours aren't shown when selected.
Customer services, which used to be really good have gone downhill since Shopify acquired it - 16 days trying to get an issue sorted, with reply times of 24-30hrs.
It's recently been much quicker to use.... YAY ..... But nothing will actually save ..... spinny wheel of death.
It's working okay on Amazon at the mo, but I haven't been able to list anything to eBay for months.
Totally exacerbated, and I'm actually paying for this pain!

Lovetshirts
United Kingdom
Over 1 year using the app
Shopify replied May 5, 2022

Thanks for your review!
Great to hear you were listing on eBay in minutes! Yes we truly are ready and waiting to chat "anytime" ...😁

Nikki

September 5, 2022

Customer service is second to none - fast, holds your hand during the setup phase and it's really easy once you know where to look. Mary Grace in particular is super helpful.

Vintner
United Kingdom
Over 1 year using the app
February 8, 2022

Great for managing large amounts of listings on multiple platforms. Whenever, I have had questions of issues, the chat with customer support has been very helpful and fast. I highly recommend Codisto!

Green Adventure Sports
United States
Over 1 year using the app
Shopify replied February 8, 2022

Thanks for your review!
Your recommendation is invaluable 😎 Great to hear our support team has been helpful to you and your large catalogue not affected. Please reach out anytime!

Nikki

Edited April 5, 2023

Customer service for this app goes above and beyond. Excellent team to work with! There was a complication with several of our listings and the rep took care of it. Great experience.

FreemanLiquidators
United States
Over 1 year using the app
Shopify replied October 25, 2022

Thanks for your review!
Another great move from the native eBay app to our Codisto app, great news! Our Support team will be thrilled with your comments 😎 And yes, they're always available, 24/7. Thanks and please reach out anytime!

Nikki

May 5, 2024

Quick support,

AzadaGorgeous
Canada
20 days using the app
May 3, 2023

it works very well and their customer support is FANTASTIC, they are always available in live chat and they are very good.

Mondo Cattolico
Italy
Over 1 year using the app
Edited April 29, 2024

Rain was very helpful, quick to answer my questions and did all they could do get to the bottom of the issue as soon as I brought it up.

Ragweed Forge
United States
Over 1 year using the app
Shopify replied October 10, 2022

Thanks for your review!
Lyn will be thrilled with your comments 😎 We're glad to have you on board with our Codisto App. It's easy to transfer between our 2 apps 👍 Please reach out anytime!

Nikki

Edited January 6, 2021

App has been offline throughout the holiday period for us. Support almost non existent and not taking grasp of the issue to hand - just supplying us with articles unrelated to the issue. This has caused a lot of damage to our marketplace service as we can’t update stock levels and remove listings etc.

The Pop Up Deli
United Kingdom
Over 1 year using the app