Shopify Marketplace Connect

After 3 or 4 years, maybe it's time for a review! I will start with concerns so that maybe they are addressed. Amazon was fine at first but gradually they removed many products due to image issues and those products I have rarely, if ever, been able to get them back online. I ended up deleting all of the remaining from Amazon at some stage trying something and have had none on Amazon for years. I have tried my darndest every year or so, but Codisto hasn't been able to help me but saying that I should be able to. Out of the miriad of usual errors I think the main one is that the products are already in the catalogue. Next issue is that I'm on a grandfathered plan at $99 per month but now I see that the price cap for the new plans is $99 and there is Etsy as well. I remember being told I'm not allowed to change for some reason. The linking of shopify collections to eBay store categories could be better explained. The main issue is I think it is only creation of the store category and not an actually link for the products. I think they still need to be added to the categories in the bulk editor. The things that take a long long time to occur, such as uploading to Amazon or deleting eBay categories are the ones that are frustrating because you are pretty much doing them one by one using experimentation and then 3 days later you've found out you have to try something else and wait again and it never gets done. Great points are that there is support 24/7 (almost always) and the eBay link is almost flawless. Other things like being able to have a different title and so on. I will be looking in 9 months time to see if the Etsy connection works in Etsy in Australia and if it works as good as the eBay connection. But I do want to get back onto Amazon and it's almost time to try again so please expect tough questioning until it's done with whoever is the most knowledgeable on it. Amazon has no idea so unless there is a specific thing I'm not going to ask them.

It's good, but it would be great to have some additional features.
Being able to "refresh" the data that gets pulled in from other places such as Walmart, Etsy, Amazon or Ebay. I updated some of the SKU's on Etsy but it never shows up as a match when I try to link the listings.
When trying to link a possible listing, I try to enter in the Shopify SKU, but nothing pulls up sometimes.
Being able to modify or break certain linked listings, I.E. if I linked a listing by accident, I have no way to modify it.
Also being able to modify the linking settings for each "market" . I.E. if I originally had it set to us the App for the source of truth for the title, being able to modify that would be great for sites like Ebay where we need to modify the title for SEO, but don' t want to modify the title in Shopify and have a cascade effect on all other linked markets.

Also the linking for Amazon is super clunky as all the listings are set at a set price and I have to go into each individual variant to modify the price. When I have 96 variants and have multiple items that I have added to Amazon, this becomes a gigantic time suck for me.

Altdian is extremely helpful!!!

I've been having issues with integrating my Shopify store across to Amazon. This app worked well to get my store across to Ebay and Google, but Amazon is a more complicated beast. Jae at Codisto has been great fixing some issues I had with SKU's and UPC's so I'll be jumping back into Shopify Marketplace to have another attempt at listing on Amazon. Thanks Jae for the help and advice.

Revised!
The original Codisto app was a 5 Star or higher. When Marketplace took this over they completely changed all the functionality around and took certain options out that brought this app backwards.
They allowed us to revert back to the original app, which if you liked over this new version I would highly suggest requesting that while they play around with this new platform.
We moved this from 1 star to 4 since they moved us back to the original interface and will move it to 5 when they can fix the new app.

Just converted from Codisto to this app for Amazon feed and there were some bugs in the app which weren't picked up during testing. Fortunately they were able to fix these quickly. It would have been better if they had found these out before launching the product, but their response to solving the problem was good.

I'm changing my review. After many back and forwards with eBay and with the help of Market place connect support team we managed to get the eBay account live, it was far from easy however.

The issue was it was a new eBay account with only a couple of products being listed before. After installing the app I was trying to send up 50 products, this instantly flagged the account and it was closed with no recourse. So my advise would be to use this app with an established account not a new one, as, actually, it is a very powerful tool, so take it easy build the ebay business a little and then gently use the app by sending a few listings and making sure to use where possible the correct categories.

The App- it is very intuitive and works fine, listing up to both amazon and ebay with ease, syncing stock and prices effortlessly.

Support, Harryl in particular has been super helpful, they are on it to help resolve issues, long may it last.

Frustration points are related to amazon and eBay and how they operate their categories, for eBay the correct catagories do not always allow variations. Amazon sending up new product that has never been listed before, it can take some time to work through them so be prepared to spend some time on this.

I would recommend this app and the suport, however, be aware you will need to invest some quality time to learn it and get it right or there is a risk (especially with market place new accounts).

-- Original Review --

BE AWARE! This app has caused my eBay account to be permanently suspended for breaching eBay policies!

There were no issues at all until I used this app, at first i got a restriction 2 hours after using the app, got the account live again, waited 24 hours then used the app again to re-list the suspended items then 2 hours later I got my account permanently suspended. I am now in a fight with eBay to get the account back again.

This has cost me a crazy amount of time and money.

Hopefully someone will respond from the app, but there is something in the sync that is triggering eBay to automatically close seller account. NOTE my eBay account is newish but be very careful.

> On the plus side it is very easy to use and lists items in seconds.

-- End Original Review --

Generally, it's a great app, but I often find myself needing live chat support, which is amazing. They usually fix things asap, but I'd prefer to watch some videos of how to do x without interacting with someone, which can be time-consuming. e.g. I want to work on things later in the day and they can be offline then you need to wait until tomorrow to interact again.

The user interface and communication of future changes to the app leaves a lot to be desired, but the support I received from Ian and the team were excellent.

Seems to work but you will need to play around with it and likely contact support to get your first listing active. Four stars as the app itself some things are not intuitive but I would give the live chat support 5 stars for being so helpful.

Great, but Walmart doesn't connect well with this App! You have to keep logging in and dealing with them directly!