Overall rating
4.3
Counts per rating level
  • 84% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 10% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for simplifying multi-channel selling, praising its seamless integration and management of product listings, inventory, and pricing across platforms. Its user-friendly interface and regular updates are noted for ease of navigation. The responsive customer support, including live chat, is highly valued. Merchants find it particularly useful for managing Amazon and eBay listings, noting increased sales and streamlined operations. The app's customization of product details for each marketplace and automatic syncing across all platforms are also appreciated.

Edited September 6, 2023

I'm changing my review. After many back and forwards with eBay and with the help of Market place connect support team we managed to get the eBay account live, it was far from easy however.

The issue was it was a new eBay account with only a couple of products being listed before. After installing the app I was trying to send up 50 products, this instantly flagged the account and it was closed with no recourse. So my advise would be to use this app with an established account not a new one, as, actually, it is a very powerful tool, so take it easy build the ebay business a little and then gently use the app by sending a few listings and making sure to use where possible the correct categories.

The App- it is very intuitive and works fine, listing up to both amazon and ebay with ease, syncing stock and prices effortlessly.

Support, Harryl in particular has been super helpful, they are on it to help resolve issues, long may it last.

Frustration points are related to amazon and eBay and how they operate their categories, for eBay the correct catagories do not always allow variations. Amazon sending up new product that has never been listed before, it can take some time to work through them so be prepared to spend some time on this.

I would recommend this app and the suport, however, be aware you will need to invest some quality time to learn it and get it right or there is a risk (especially with market place new accounts).

-- Original Review --

BE AWARE! This app has caused my eBay account to be permanently suspended for breaching eBay policies!

There were no issues at all until I used this app, at first i got a restriction 2 hours after using the app, got the account live again, waited 24 hours then used the app again to re-list the suspended items then 2 hours later I got my account permanently suspended. I am now in a fight with eBay to get the account back again.

This has cost me a crazy amount of time and money.

Hopefully someone will respond from the app, but there is something in the sync that is triggering eBay to automatically close seller account. NOTE my eBay account is newish but be very careful.

> On the plus side it is very easy to use and lists items in seconds.

-- End Original Review --

DualSportUK
United Kingdom
About 1 month using the app
September 19, 2023

The plugin is really well thought out. I was a bit frustrated with some initial difficulties, but the support in the live chat was outstanding. Adrian helped me step by step to set up products and fix bugs.
I'm sure the plugin will get better and better in the future.

Florade.de
Germany
About 2 months using the app
Edited May 26, 2023

Great customer service. The team is always quick to help with any questions or issues. My only feedback for Codisto is that the app is currently priced too high. There needs to be more affordable pricing options for small businesses. Happy to provide more feedback to Codisto if they reach out. Thank you.

GolfBestBuy
United States
5 months using the app
Edited August 16, 2023

Just converted from Codisto to this app for Amazon feed and there were some bugs in the app which weren't picked up during testing. Fortunately they were able to fix these quickly. It would have been better if they had found these out before launching the product, but their response to solving the problem was good.

Skincare Australia
Australia
5 days using the app
Shopify replied August 15, 2023

Thank you for your feedback,
We are happy to confirm these issues have now been resolved.

Nikki

May 6, 2024

Gracias por tu atencion logre saber algo sobre esta apps, vere mas adelante si la conecto..gracias

JADEDESIGNACCESORIOS
United States
November 3, 2020

We used this app to integrate Shopify inventory into Amazon and eBay. Relatively easy to use and does what is needed. The support team are quick to respond and offer solutions. Would be ideal if there was greater screen space when navigating the app.

Hair & Beauty Co
Australia
Almost 3 years using the app
August 3, 2021

Overall a decent app and an easier way to handle Ebay and Amazon products and orders vs Shopify's channel. What would make it closer to 5 stars is an option for individual product Price Control. We have some items that are our products and no other competitors, so control pricing from our store pricing is fine (and I LOVE that I can use a formula to adjust pricing from ours); yet other products have competition, so allowing Amazon's auto price control to keep the Buy Box is preferred. However, with the current setup, I can only turn price control on or off for the entire list of products.

Chess House
United States
Over 2 years using the app
Shopify replied August 3, 2021

Thank you for your review, it is really appreciated!
We are glad you find it easy to handle your eBay and Amazon products.
Individual product price control is certainly a great suggestion - thanks!

Nikki

Edited March 6, 2019

They are trying to improve all the time the level of communication.
In near future I am sure I can make my review 5 stars!

cafazzini.co.uk
United Kingdom
About 2 years using the app
Edited June 22, 2023

Adrian was super responsive and helpful, I've received great support from Codisto so far. There's a bit of a learning curve, but I feel supported every step of the way

CaseStudio
New Zealand
About 2 years using the app
Shopify replied March 14, 2022

Thanks for your review!
We'll take 100% satisfaction and "superb" 😍 We're glad to have you on board and available at anytime to support you.

Nikki

October 13, 2021

It's not quite as easy as the video makes it appertains to sync your listings however, with the fantastic support I received from Mark @ Codisto today, he helped me understand the importance of making sure you have rock solid UPC & SKU codes in order for the systems to all integrate properly. Thank you for the 6 star support!

Braniff International Airways Boutique
United States
About 2 years using the app
Shopify replied October 25, 2021

Thanks for your review!
Wow 6 Stars for Customer Support, they will be thrilled 🏆
It can be complex sometimes but we are always here to help.
Be sure to reach out anytime - we're available 24/7.

Nikki