Reviews (1,977)

Overall rating
4.3
Counts per rating level
  • 83% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise the app for its excellent customer service, quick issue resolution, and robust inventory and order management features. They appreciate the easy setup, user-friendly interface, and live chat support. Key features like bulk editing and direct marketplace listing from Shopify are noted as major time savers. Continuous app updates enhance functionality and merchant satisfaction.

September 3, 2024

The app is great and super detailed but the best thing about the app is the customer service. I am telling you, ask a question, get an answer! That's the way it should be. This team is amazing and I am in and out with 15 minutes. Love it. Use it. Download it.

Party Pullz
United States
11 months using the app
November 25, 2024

I was help by MarkL. He answered my questions and explained everything so well. He even told me if I had other questions, I could ask for him. I will recommend this app to everyone.

Gwenmaries Jewelry
United States
24 days using the app
October 8, 2024

Fantastic app, works as intended, and the support team are all amazing should you ever need help. They're fast and helpful and always go above and beyond :)

Wave Spas UK
United Kingdom
7 months using the app
November 28, 2024

lyn with marketplace connect helped me fix a coouple issues with my items even when it was nothing to do with there app. All of my issues needed to be fixed on the shopify side and Lyn helped me through that! And all of this on thanksgiving morning :) So far extremely happy with the App

GRESHAMS POWERSPORTS
United States
10 days using the app
November 7, 2024

Adrian assisted me in exporting Shopify products to Amazon from start to finish. He explained each step clearly and made the process easy to understand. Adrian was professional and helpful throughout, providing excellent support.

X Notch
United Kingdom
27 days using the app
November 8, 2024

Jeff was super helpful and explained everything very well!

Navitas Outdoors
United Kingdom
Almost 2 years using the app
November 20, 2024

A tricky problem sorted out fantastically by Adrian. Great service

EveryTool UK
United Kingdom
Over 2 years using the app
October 8, 2024

Awesome support, they were quick to help and identify the issue and give me a step by step how to fix.

Mr.Ru's TCG
United States
About 2 months using the app
Edited September 20, 2024

After struggling with errors we were getting for ebay, Harryl quickly supported us though a call to ensure we cleared all our questions and the existing errors that our products had. Extremely satisfied with how Harryl was super friendly and helpful and didn't give up on helping until the outcome was positive. I highly recommend the app.

Cora Wear
United Kingdom
28 days using the app
Shopify replied September 24, 2024

Thanks for your review!

We are here 24/7 to support, please reach out anytime!

Nikki

October 2, 2024

I've received great assistance. With being a new marketplace connect seller, I've been able to get assistance with every aspect of the process. Lyn was such a great help!

Annie's Cure Store
United States
About 1 month using the app