Overall rating
4.4
Counts per rating level
  • 87% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this loyalty and marketing app for its user-friendly interface and seamless integration with Shopify POS. Its customizable features and automated email flows save time, while the analytics and customer data tracking inform business decisions. Merchants report significant ROI, increased sales, and improved customer retention. The VIP points system is a hit with customers, encouraging increased spending. The customer service is noted as responsive and helpful.

May 16, 2022

This app has been great for us and has helped us launch a wonderful points system. The added bonus of having the option of email and sms is wonderful!

OC Beauty Co.
Canada
8 months using the app
Marsello replied May 16, 2022

Thank you so much for the review! From Marsello 💫

November 8, 2018

Marvellous customer service. Just ask and they're ready to help. The app is really cool for engaging customers and winning them back.

dandalo
Italy
7 months using the app
September 17, 2018

Great loyalty program. After switching from a different website provider with
a very poor loyalty program, we've found Marsello really easy to set up and extremely customer friendly.

Paleo Hero
Australia
7 months using the app
June 6, 2018

Im not having any problem at the moment. Looks good!

Eyemouth Clothing
Spain
7 months using the app
July 2, 2018

Awesome App. Very easy to install and customize, moreover its free. Thank you for making this great app.

The Jewelry Barn
United States
7 months using the app
September 23, 2018

This app helped a lot with setting up the loyalty aspect. Great app I don't have my complaints so far

The Black Pioneers Store
United States
7 months using the app
Edited March 1, 2019

This app helped me make my life easier and most importantly help my customers get more discount and stay engaged. I like the way it thinks of all the aspects that customers can acquire points for future purchases. It also helps with reviews.

ambaar
Ireland
7 months using the app
September 27, 2018

I love this app! Customer service was excellent helping me set it up. Highly recommend! So many options I can't wait to explore what else I have access to within this app.

Melissa Jean Boutique
United States
7 months using the app
August 4, 2018

A good app for a loyalty program.

Fashiononduty
Romania
7 months using the app
September 8, 2022

As a small business, it's hard to keep track of all the digital moving parts. Marsello made it easy for my team to quickly set up email campaigns and establish branding with our clientele. Straightforward. User-friendly. Worth a try.

Tomato Vintage
United States
7 months using the app