Overall rating
4.5
Counts per rating level
  • 82% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing website security and boosting customer trust. They praise its intuitive interface, seamless integration, and the credibility its trust badges bring. Many have seen increased customer confidence and sales after implementation. The app also offers valuable traffic and volume reports. The customer service is commended for its professionalism and quick responses. It's easy to install and is noted for its ability to convert visitors into customers.

October 3, 2017

Yeah - this is the first Shopify app I have felt "deceived" by. You are expected to put in all the code yourself and there is not much direction of how to do so. Also, this is severely overpriced for what you get. Don't bother with installing it..it's a bait and switch app. Nothing is actually free

Air Plant Club
United States
14 minutes using the app
October 1, 2019

They send your visitors asking if they trust our website, really? How it that even fair when most our visitors are first time visitors.

Flex Extractor
United States
10 minutes using the app
TrustedSite replied October 2, 2019

Thank you for your feedback. We do provide a trust survey in the verification modal. This is purely to gather information for you to better understand the level of trust visitors have in your site. We don't publish this information anywhere but in your account, available only for your viewing. If you'd like to discuss this with someone, a Customer Care representative will gladly give you a call.

June 1, 2023

I really want this on the site, but the free version only allows it to show in the bottom right corner of the site. That's where the chat box is. At this time, I can't afford $39 a month just to be able to move it to the left side of the site. That's really unfortunate.

America Rising Select Coffee
United States
8 minutes using the app
June 15, 2019

Does anyone know if this removes malware. Google ads say I have malware and I can't seem to get a reply here

Old Hat Candles
United States
8 minutes using the app
October 2, 2017

mcafee is supposedly established in the computer world, yet the code is not automatically added and i'm sure i would've had to remove it manually. Based on the 1 star reviews I'd say that's on purpose so they have a reason to keep charging people that haven't removed everything (they probably do like other apps i've seen have done... they have access to the code and continue adding code even after removing it if you don't compare it using some code compare software online (diff programs) ... one star just for making me figure out the code but good thing they did or i would've installed it before reading the comments

Koralei
United States
7 minutes using the app
Edited December 12, 2014

This app is a fantastic way for your store to boost its sales. Better still, it takes all of a few minutes to get started with. Highly recommended.

McAfee SECURE
United States
September 16, 2016

easy and fast - great for showing your customers that your store is secure and safe to use

Zennbrae
Canada
December 4, 2023

TrendRootSA
South Africa
20 days using the app
November 17, 2023

HAIRPINS SHOP
United Kingdom
20 days using the app