Reviews (791)

Overall rating
4.6
Counts per rating level
  • 81% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for boosting customer confidence and increasing sales through the use of trust badges. They find the installation process simple and value the free version for trial use. The app's certifications effectively enhance site credibility, and the responsive customer support team assists with technical issues to ensure badges display correctly. Merchants report a positive impact on business operations and customer relations.

February 27, 2023

Please pay close attention here before installing.

We have opted for the 349 USD rate. Payment per year. Within just one month, we exceeded the 2000 views included and incurred an extra $149 USD directly. At the conclusion of the tariff you automatically allow that up to 10000 USD can be debited. This billing model is absolutely not ideal and if you are not careful you quickly lose a lot of ...

Rollei Digital
Germany
About 1 month using the app
June 7, 2023

At first the app was great, until i accidently picked the wrong plan and no I getting a outrageous charge even though I changed the plan once I realized it was the wrong plan. Then later deleted the app and the charge is still pending.

Stork Express
United States
24 days using the app
TrustedSite replied June 8, 2023

Thank you for your review. Someone from our support team will be reaching out to you shortly to help resolve this issue.

Edited June 2, 2023

Well, I see the potential for having this app on stores to ensure trust with our customers however, when I added it to my store it slowed my store down drastically. I decided to delete the app just to see if it really was this app that slowed it down and not something else all though it's the only app I've added in a while. A week or so later I was still receiving emails from them monitoring my ...

Glamorous Boutique USA L.L.C.
United States
30 days using the app
TrustedSite replied June 8, 2023

Thank you for your review and for bringing this to our attention. Someone from our support team will be contacting you shortly.

July 18, 2022

Ho appena iniziato ad usare la forma gratuita, mi sembra ottimale. Alcune difficoltà per convalidare il numero telefonico non ricevendo il codice, Riproverò, grazie

Gioielli Robur
Italy
24 days using the app
August 9, 2021

This app does nothing. My shop builder installed it and now i get tons of emails and the unsubscribe button does not work

FuzzyFour
United States
22 days using the app
November 8, 2019

i uninstalled this app about a month ago, i had the free version. i still get emails from them regarding analytics and impressions on my page when it comes to their badge. seems like their code is stuck in my shopify code or the developer hasn't fully uninstalled their app from my website. i already unsubscribed from their mailing list yet i still get emails from them.

ShopPricedToSell
United States
16 days using the app
Edited March 22, 2021

The badge appears really small and disapears. I did not enjoy not workin it our. I´d have liked to have it bigger in the left botton and not disapear like it it.

galeria011
Brazil
21 days using the app
February 16, 2017

very nice. Easy to use and brings confidence among customers.

Tista Fashion
India
16 days using the app
Edited November 19, 2018

Prices vary based on site traffic. Instead of $19 per month (annually) or even $25 per month, when the UPGRADE button is clicked, the fee is $49 per month (annually) or $65 monthly. With only 500 visits, the free version lasts me about a day. Not paying in excess of $600 per year. BBB Accreditation is better deal.

ClinicalPosters
United States
16 days using the app
March 17, 2017

I activated a 30 day trial, and got charged right the next day. I don't like their support as they never responded back to my emails. I do not recommend it for Shopify store owners.

Girly Sales
Serbia
12 days using the app