Reviews (788)

Overall rating
4.6
Counts per rating level
  • 81% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for boosting customer confidence and potentially increasing sales through the display of security badges. They appreciate its simplicity, effectiveness, and the additional features like traffic reports that enhance understanding of customer engagement. The installation process is noted for being easy and quick, with immediate app functionality and seamless integration. Exceptional customer support, particularly from representatives like Kekoa and Jay, is frequently praised for their helpfulness in installation and troubleshooting.

November 23, 2016

Absolutely great app for your store!

Sage Arcade
United States
Almost 4 years using the app
Edited January 26, 2022

Jan. 26, 2022 - continued great service and functionality from this app and the TrustedSite team. July 10, 2021 - Continued great communication on questions and fast resolution on service requests. Thanks guys! April 7, 2021 - Always amazing service! Working through a theme update and received quick responses and resolution assisting with that integration. Thanks, guys!

Chelsea King Inc.
Canada
Almost 4 years using the app
Edited October 17, 2018

Have been using the free app for over 2 years now, and just upgraded to the pro version. Overall, I can say it helps convert the 10%-20% of customers who are skeptical becuase they don't know your site so well yet. I want to clarify the 5 stars has nothing to do with the support I've received. Only the results that have occurred as a result of installing the app.

McAfee support is pretty bad in my opinion. They don't respond to your e-mails and spam your e-mail constantly asking you to upgrade. I see from other comments that I'm not the only one. Oh well, I can't deny that they've helped me increase my sales revenue, although I wonder if it's just a giant AI bot running the show.

eComfortLiving
United States
Almost 4 years using the app
October 2, 2019

The best app on the market place for consumer trust. After I upgraded to the pro version to get all the features I learned I had to input the code myself. Absolute nightmare and I couldn't do it so I created a support ticket to see if they had anyone to help me with the full integration. Shortly after i posted the ticket I got a call and the integration team worked with me to immediately set it all up. Great product and even greater service. I Highly Recommend it!

Grandfather Time Clocks
Canada
Almost 4 years using the app
June 18, 2016

Great app to give your customers peace of mind thanks

Vapmonster
United Kingdom
Almost 4 years using the app
July 30, 2016

Seems to give customers the trust when they land on a page and see the McAfee emblem.

Thefansshop
United States
Over 3 years using the app
March 18, 2016

Seems to be a good product. Works well.

Hopskipjumppaper
United States
Over 3 years using the app
April 21, 2017

Free package is great, in the future I hope to upgrade to the paid version!

Chyvonne Le Monnier
United Kingdom
Over 3 years using the app
June 8, 2016

Nice professional security app

Lzrlighters
United Kingdom
Over 3 years using the app
May 2, 2016

Does exactly what it says it does. Just the way I like...

Christor Decor
Canada
Over 3 years using the app