Reviews (725)

Overall rating
4.3
Counts per rating level
  • 65% of ratings are 5 stars
  • 15% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 15% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy setup and user-friendly interface, noting its seamless integration with Shopify that simplifies managing product listings and sales channels. The customer support is highly regarded for being accessible and helpful. Merchants also report successful sales and increased visibility due to the app's effective product syncing and valuable advertising opportunities on major marketplaces.

May 30, 2023

I have not had any success with this app. I continue to get error server messages and it takes days for support to respond. Once they respond and I respond back its like they don't see my response or do, and choose to state, they have not received a response back and close out the ticket.

VJ Bedazzled Jewelry
United States
Almost 2 years using the app
Microsoft replied May 31, 2023

Thank you for your feedback. We are sorry to hear you are having problems and we would like to help you fix this issue. Please contact our Microsoft Advertising Support team at msftadsappsupport@microsoft.com so we can investigate this.

February 8, 2022

So far its been smooth, I just started using it, but it seems like it will be a nice app for my business

Chicken Scratch On The Walls
United States
Almost 2 years using the app
Microsoft replied February 9, 2022

Thank for your review! We're glad you're enjoying the app and are finding it useful. If you have additional questions or feedback, please don't hesitate to reach out to us directly at msftadsappsupport@microsoft.com.

October 5, 2020

Horrible! Products Pending forever! One week past, no one product has approved. I have sent message no respond.

SOOGOMALL
United States
Almost 2 years using the app
Microsoft replied November 18, 2020

Thank for your feedback! We're sorry to hear that you're having a hard time with setup. We will have someone from our team reach out to you for additional support. In the meantime, please don't hesitate to reach out to us directly if you should have any additional questions at msftadsappsupport@microsoft.com.

October 18, 2023

We have been unable to get more than 1 product out of our entire catalog published and active, with no warnings or rejected products, and have been unable to generate any sales, despite excellent success with google ads. Not sure what the problem is, but the product sync does not seem to work for us, which is crucial, so our campaigns can only advertise one of our 100+ products.

Wasted a lot of money paying for $20 + per day campaigns that resulted in no sales.

Marie Sharp's Company Store
United States
Almost 2 years using the app
Microsoft replied October 19, 2023

We appreciate your feedback, and we are sorry about these negative experiences with our app. Please allow us another opportunity to assist you with this issue by reaching out to us at msftadsappsupport@microsoft.com. We are committed to helping you get set up to run your ads with Microsoft Advertising.

December 25, 2021

Using this app, I wouldn't have to worry about building trust. Everyone knows that Microsoft is a reliable and reputable company.

suavescent
United States
About 2 months using the app
Microsoft replied December 27, 2021

Thank you for your review and for your positive feedback. Please do not hesitate to reach out to us at msftadsappsupport@microsoft.com if you ever need any assistance or have any questions.

August 15, 2023

Easy and fast to connect and start listing items from my Shopify store. I would highly recommend, I Love It!

Smart Casual Shopper
United States
About 2 months using the app
Microsoft replied August 17, 2023

Thank you for your review and for your positive feedback. Please do not hesitate to reach out to us at msftadsappsupport@microsoft.com if you ever need any assistance or have any questions.

August 13, 2022

I just started, i hope it will be amazing!!! I just want to distribute this product. I hope this avenue will help me make a great success from this new venture i am exploring.

rusty redd merchandise
United States
About 2 months using the app
Microsoft replied August 15, 2022

Thank for your review! We're glad you're enjoying the app and are finding it useful. If you have additional questions or feedback, please don't hesitate to reach out to us directly at msftadsappsupport@microsoft.com.

August 5, 2023

Awesome app I love being able to composite my ads and have a trusted source at that! Couldn’t ask for a better service!

Haynes Imperial
United States
About 2 months using the app
Microsoft replied August 7, 2023

Thank for your review! We're glad you're enjoying the app and are finding it useful. If you have additional questions or feedback, please don't hesitate to reach out to us directly at msftadsappsupport@microsoft.com.

August 11, 2023

Works good but a hate the 100 minimum character limit on review most times people don't have that much to say so that needs changed

PickleballHaven.net
United States
About 2 months using the app
Microsoft replied August 14, 2023

Thank you for your review and for your positive feedback. Please do not hesitate to reach out to us at msftadsappsupport@microsoft.com if you ever need any assistance or have any questions.

November 18, 2023

Good dovfat

My Everything Shop
United States
About 2 months using the app
Microsoft replied November 20, 2023

Thank for your review! We're glad you're enjoying the app and are finding it useful. If you have additional questions or feedback, please don't hesitate to reach out to us directly at msftadsappsupport@microsoft.com.