Reviews (659)

Overall rating
4
Counts per rating level
  • 67% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 12% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its user-friendly interface and seamless Shopify integration, which simplifies store management. They value the diverse product range from suppliers in the U.S., Canada, and Europe, and commend the quality of customer service and fast shipping options. Effective communication with suppliers and support for dropshipping businesses are highlighted as key benefits, along with the availability of unique and high-quality products that help attract a broad customer base.

April 16, 2021

Jill, thank you for the welcome wishes email, it is a wonderful thing for the owner of a company to take the time to appreciate her customers by reaching out with a very warm heartfelt welcome email. I am just getting ready to roll out my store named SOUL'YS. I wanted to take a moment to thank you for what you have accomplished as this is truly a gift to me to have crossed paths to use your system. It seems you should be very proud of yourself as what I have seen so far I am so excited to use Modalyst. Congratulations on your relationship with ALIExpress. Cheers to your success, Robin Demmer SOUL'YS®

SOUL’YS®
United States
2 months using the app
July 18, 2018

I am new to Shopify and Modalyst was a company that was recommended to me to better fit my needs. I must say, I have been very pleased so far with the services they provide. I have not "launched" my online shopify store yet, as it does need a little more work on my end. However, Modalyst has been able to provide the information, Marketing Materials, etc. that I have needed in order to help speed up the process on getting my small business up and running. I also received a personal email from Jill Sherman, the CEO & Co founder, letting me know I could email with questions or suggestions at anytime. Even though it might be a generic email, it comforts me knowing I have that contact information for any future needs along with feeling a more personal connection to the company; rather than feeling like the "needle in a haystack." So, Thank you Modalyst and Jill for making me feel welcome with your company! I look forward to working with each of you in the future.

Limi N Lace
United States
2 months using the app
July 23, 2022

WORST APP around. OMG i made the worst mistake ever investing my money on this app. the customer service is the worst, alex and samantha wont give you the time of the day. the interface is so bad. there are suppliers that no longer use the app but their products are still there on modalyst!
i have products that are still synced to my store but no longer available on modalyst!! this is the worst app one can use. suppliers don't reply to emails. i think shopify should kick them out off the platform if they are this bad or be guilty by association.

Hangar38
United States
Over 2 years using the app
August 28, 2019

Super application je vous la recommande facile d'utilisation avec beaucoup d'articles et merci à vous pour l'équipe.

cosmeshopbio
France
2 months using the app
September 2, 2018

Easy to use app and great products. Love it!

Exeter Lane Ltd
United States
2 months using the app
September 5, 2017

Amazing app, so easy to use and the list of vendors is fantastic. Highly recommend it if you are looking to drop ship.

Token Wares
Australia
2 months using the app
February 28, 2016

Unbelievable customer service! When you make a mistake with your account while one of your designers closes their Modalyst store after a customer makes a purchase and you now have to sort everything out while making sure the timeline for shipment still satisfies the customer you email the CEO on the weekend and she responds MULTIPLE TIMES to help you get everything sorted!

Can't say enough about Modalyst. In short, the extra mile is where this company lives.

Cabra Yoga
United States
2 months using the app
May 5, 2019

Being new to the idea of an online store, I struggled to find good quality products. Till i found Modalyst. Customer service is great, they have answered every question I've asked in a very timely manner, with a very detailed response.

Mikes General Goods
United States
2 months using the app
June 10, 2019

Just added Modalyst & already love, makes the startup process SO much easier! Glad I came across it!

Emeri Rae Apparel
United States
2 months using the app
February 10, 2016

I have been using Modalyst for my store for a little while now and I would recommend it. They have great luxurious, fashionable apparel for dropship and wholesale. Perfect for online retail stores. Their customer service is great as well! Try it out with their free 14 day trial!

Lookscrispy
United States
2 months using the app