Reviews (660)

Overall rating
4.2
Counts per rating level
  • 67% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 12% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its wide selection of global suppliers and high-quality products, ideal for new online boutiques. It integrates seamlessly with Shopify, enhancing inventory and store management. The user-friendly system allows for easy product addition. Customer support is highlighted, especially the direct involvement of the CEO, which increases merchant trust and satisfaction. The app is noted for fast shipping, particularly from U.S. suppliers, and offers brand name products with proven sales records. It is especially effective in the fashion industry due to its real-time inventory tracking and focus on quality.

February 16, 2019

there are really great products available on this site perfect for any business that wish to start in the dropshipping business

DSHOPONLINE
Canada
2 months using the app
July 6, 2018

I have only used the application for a few days but so far it has seemed excellent. It is a very fast, effective and simple way to make your own online store with excellent quality products without having to make a large investment of time and money.

Muab Store
United States
2 months using the app
Edited November 30, 2017

I had a small issue with this app, as it crashed and I thought I'd lost all my items however, the support team at Modalyst were very helpful and quickly helped me rectify the problem. They may not return your call straight away, but there are there and will help!

Thank you Modalyst.

Perfectly Priced
United Kingdom
2 months using the app
May 5, 2018

Great app especially the shein and wish sourcing feature.

Cedar Shop Online
Canada
2 months using the app
November 6, 2017

Compared to the other drop-shipping & wholesale apps I have been using, Modalyst is FAR SUPERIOR with both the products and the process! Recommending Modalyst to anyone who is tired of what quality app they've been using! Thank you Modalyst!

Trendz A Coburn Llc Company
United States
2 months using the app
July 20, 2018

I built my store with the idea that its about elegance, and a year later I can finally do this by adding high end products from modalyst. very pleased!

Eleganton Gr
Spain
2 months using the app
September 10, 2023

I am a paying customer. Modalyst has serious issues. Their support team is very slow to respond. I started a support ticket on August 17th to resolve a product import issue. Products I import, with Collections selected prior to import, do import but those Collections do not import with the product. So you have to manually select the Collections, again, for every product after imported to Shopify. I could just do that, but their system should be working properly to import everything we select (Tags, Collections, etc) in Modalyst.

They wanted a screen recording on August 26th of exactly the same thing I explained in detail on what was going on from August 17th. They should have been able to look into it from my explanation, without the video. It's pretty simple. The selected Collections don't import over with the imported product to Shopify. That's it! Here we are 3-1/2 weeks later, from the initial ticket (Aug 17th) and all I'm getting is delayed responses and them saying "We're working on it". If I'm having an import issue with Shopify, then I assume everyone else importing from Modalyst to Shopify is also having the same issue. Doesn't matter what product is selected. Doesn't matter what excuses you guys make. Our Modalyst backoffice runs super slow on loading pages and products. Products and suppliers are constantly disappearing, or showing zero (0) products for any variant.

It has now been 3 days, without a response, after leaving them this message on September 7th:

"Forgive my persistence and frustration, but it has been 3 weeks since I brought this to your attention. If this was any other company, the problem would have been fixed quickly. It isn't an inconvenience for you, because you make money off of our subscriptions. It is a huge inconvenience for us as subscribers. If it is affecting my ability to import properly with Shopify, then it is also affecting other people who use Shopify. I have already started seeking out other platforms to get dropshipping goods from to replace this platform, since you guys do not see any priority to fix the problem. I don't see a reason to continue paying for a service that ignores the issue. Sure, you recognize my complaint by saying you are working on it. I don't see the results, so it is only words with no action. The Reviews for your company on the Shopify App Store are horrible. I can see there similar issues with the terrible customer support I'm experiencing now. If you don't do anything different to actually fix the problems customer complain about, you won't have a business. Nobody will use this platform. They will see the horrible reviews and avoid using Modalyst. Do you understand how real business works? Start fixing problems and actually helping improve your system. Actually do things to help your customers. Don't just acknowledge the problem, and then do nothing. That is what is happening here, and it is the same problem. Good day!"

So I don't know if you guys at Modalyst are just out partying with everyone's money, and not doing your job because you assume the money will just keep flowing in, but the party is over! I'm done. I've found other suppliers and I'm moving over to them and phasing you out. I recommend everyone else do the same. Eventually, maybe, they might figure out how to run a company the right way. You guys at Modalyst have a lot of work to do, until then. Good riddance!

The Oasis Store, LLC
United States
Over 2 years using the app
September 4, 2019

This app has been a wonder! Quick and easy to use, with a great selection of apparel that suits all of my shops needs!

Dapper by D'Angelo
United States
2 months using the app
Modalyst replied September 11, 2019

Thank you so much for your review! We are thrilled to hear that you're having a very positive experience so far! Apparel is one of our largest, fastest growing categories on the site, so please check our app routinely for newly added products! If there is anything else, please don't hesitate to reach out to us at team@modalyst.co.

October 25, 2018

Total great app for dropshipping. Offers a lot of great product from different suppliers with so many variations. Definitely helpful when starting a new business with E-commerce. And the Shein integration. "Beautiful, believe me. Having all of Shein at your fingertips through Modalyst opens up even MORE doors than you can expect. These guys did a great job with this Shopify App, Definitely recommended. 5 Stars by me.

Epic Dealz
United States
2 months using the app
June 5, 2019

One of the best dropshipping apps in Europe, high quality products. Easy to use, serious and fast .

INTATTO
Italy
2 months using the app