Reviews (660)

Overall rating
4.2
Counts per rating level
  • 67% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 12% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its wide selection of global suppliers and high-quality products, ideal for new online boutiques. It integrates seamlessly with Shopify, enhancing inventory and store management. The user-friendly system allows for easy product addition. Customer support is highlighted, especially the direct involvement of the CEO, which increases merchant trust and satisfaction. The app is noted for fast shipping, particularly from U.S. suppliers, and offers brand name products with proven sales records. It is especially effective in the fashion industry due to its real-time inventory tracking and focus on quality.

September 24, 2018

So far it is nice. I am wishing for more of a variety of products. Also, I would like ,it to be more clear what the sellers shipping terms are before adding items to Modalyst

Emie's Boutique
United States
3 months using the app
December 2, 2018

Good app. But needs a lot more refinement, either from Modalyst or from the suppliers.
The biggest problem I have is suppliers not providing accurate descriptions for their products. Either the description doesn't match the variant, isn't descriptive enough, or the variants/customization offer on their store isn't offered in your app.
I do like that Modalyst can seamlessly integrate product info into our Shopify stores, however, it would be great if you could integrate more info, (i.e. product sizing charts, diagrams, and other forms of media that are on the supplier's sites. That way the customer's questions are answered without having to leave negative reviews.)
Last, your chat function doesn't work that well. It lets me do a search within your help center, but I can rarely chat with an actual person.
Thanks for taking the time to listen. I look forward to seeing the changes you all make.

FAS
United States
3 months using the app
April 11, 2018

Good app and very easy to use. Placing orders is exceptionally easy.

Zakstuff
United States
3 months using the app
Edited March 17, 2017

READ!! - Will make this brief.

We just signed up for Modalyst and Kit. Had an issue with our 1st order with a supplier. I notified Jill, the owner of Modalyst, who then PERSONALLY called me to tell me she was handling the issue. She didn't just pass it off to someone else.

Owning a business and having to depend on people, there will always be issues. How you handle those issue will show the true character of your business. Even though I had an issue with our 1st order, I still give them 5 stars for the way Jill handle the situation. You can tell she truly cares for her customers and the reputation of the business.

Not to mention, THE KIT INTEGRATION IS FREAKIN AWESOME!

Consorti
United States
3 months using the app
February 8, 2017

Modalyst is a great dropshipping website! I recommend to all! It has higher end products and many are made in the USA, which is important to me.

Chace Co
United States
3 months using the app
August 20, 2018

Very good variety of products and high end, name brand products...very impressive.

3partees
United States
3 months using the app
July 25, 2017

“Modalyst is like sitting runway side at Fashion Week New York ordering right off the Models backs.”

Founder - Ga.

Galactic Galores
United States
3 months using the app
August 12, 2019

I like the app and products. Easily sync to the Shopify and manage accordingly. https://www.gtechwebindia.com

SALE4FASHION
India
3 months using the app
June 6, 2017

So far, Modalyst has been awesome to work with. The quality of both the suppliers and their items are wonderful - they've gone the extra mile in being so attentive and kind. I have to admit, I'm pretty cheap and the monthly fee to have access as a member had me on the fence... but no doubts now - what I've experienced using Modalyst up to now, it's been worth every penny and I look forward to sticking around for a long time. Thank you, to all involved.

Naturewatches
United States
3 months using the app
April 6, 2018

Had amazing help from the get go! Lots of products and lots of filters to use for your search. I especially liked that you could search for where a product is shipped from and where to, there is even a free shipping filter which helps a lot! You can even include the shipping cost IN your price, how awesome is that??? Alan and the gang have been very helpful, professional and understanding at all times. You cant go wrong with Modalyst!!!

Sportbuzz
United States
3 months using the app