Reviews (660)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its wide selection of global suppliers and high-quality products, ideal for new online boutiques. It integrates seamlessly with Shopify, enhancing inventory and store management. The user-friendly system allows for easy product addition. Customer support is highlighted, especially the direct involvement of the CEO, which increases merchant trust and satisfaction. The app is noted for fast shipping, particularly from U.S. suppliers, and offers brand name products with proven sales records. It is especially effective in the fashion industry due to its real-time inventory tracking and focus on quality.
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I do think after scanning the products that they have a lot of worthy stuff when buying for a store. But this service is not free. It's only free to get feel for what it is so you can see their product and than decide if you want to pay. Which can be fine depending on what you are looking for. The app seems to work well and the people who are running it seem to make it a priority for clients to have good experience from what I gather from the vibe.
Beware of Modalyst. Their vendors do not follow guidelines & include their own information inside of the package, with pricing! I placed a test order from one of their US-based vendors who is considered an Independent Brand, and who offers returns. Modalyst guarantees that Independent Brands will blind ship, but will include an invoice WITHOUT pricing inside, with your store logo.
When the item arrived, this wasn't the case. The item's label was from the vendor, which would be super confusing in the first place if you were the customer thinking you ordered an item from my store, and it comes from another. Then, inside wasn't a nice invoice with my store logo. Instead, it was an invoice WITH PRICING and with all the boutique's information and website. Horrible. On top of that, the sweatshirt was drenched in vinegar and smelled up my whole house.
I requested a return several times from the vendor who supposedly offers returns in 14 days. They NEVER responded to me at all. I then contacted Modalyst and not even their CEO, Jill, has bothered to get back with me. She asked me to send her all the details, but I have followed up with her now a couple times and she went MIA. I even had to try and dispute the charge with my bank, which ultimately didn't work. So now I'm stuck with an item that I should have been able to return, but couldn't due to a shady vendor and no response from Modalyst.
The $30 fee is totally not worth it. The items are way marked up and in order to make any profit, you'd basically have to sell them at higher than retail. Who in their right mind would pay for that as a customer?
This has been a complete disaster and I am very disappointed in the fact that I paid even a cent for membership, as they do not comply with their terms.
So far, so good. Awesome variety of items!
Update
So after few emails with the app developer I'm still not convinced with how this app works, seems like they do care about wholesalers more than dropshippers.Anyway it have been 39 days and still didn't receive my item ordered from a 3rd party retailer on modalyst and no contact with them also.I highly recommend not listing products from any marked 3rd party retailers in your store.This will limit your choices but its better than losing customers.I'm giving it another month and see how they will deal with those issues.
I have used Oberlo and Aliexpress for my first month but found it not cool or professional to let the customer wait 1 month for delivery,so I decided to use Modalyst because they claim 7-15days delivery time and they charge 12-15$ for international delivery .Prices are really high comparing to other platforms even in Modalyst reseller's websites they have lower prices for the same items and I was ok with that, but after 3 orders feel like robbed still delivery time is one month and one reseller even asked 50$ for shipping from UK to Tunisia for an item cost20$!! thats a joke .I will rather get back to Oberlo and Aliexpress and save the 35$ fees for modalyst.
I have just downloaded this app, it seems like very helpful. I hope to get new customers via new products.
Modalyst would be an amazing app if it worked correctly. I've been using them for two months and I've had to refund several orders because the item was out of stock. The "real-time" inventory syncing is really sub-par and rarely ever correct. They've waived my plan fees until June, but I can't keep manually updating hundreds of products every day.
Best! No long Time 4 shipping! Filter= fast shipping - 3-6 Days!!!!!
And a bigbig deal! I give 5 big fat stars!
I really love this app ! I love the brands and shipping ! It's easy to use and shows all of the best !
Thank you so much for your supportive and positive review! We appreciate hearing that you love the brands and fast shipping times we offer! As you know, our focus is to connect you to the highest quality items with super fast shipping. This is a core tenet of ours and we work hard to bring it to life on the platform. We have a great article in our Help Center on Finding Products with Fast Shipping. Please feel free to follow this link to it: http://support.modalyst.co/en/articles/3326249-how-to-find-products-with-fast-shipping
If there is anything else we can help you with, please don't hesitate to ping us on the live chat or email us at team@modalyst.co!
This app its very easy to use , i use it for dropshipping and its great for beginners. I strongly recommend this app
I just signed on to be a retailer with MODALYST, and I have to say that I am super excited about it! What a fabulous way to offer customers an amazing collection of fun products!
It's actually kind of addicting and am finding myself adding new products daily!
Love it! And amazing and fast customer service!!!
5 stars PLUS!