Overall rating
4
Counts per rating level
  • 67% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 12% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this dropshipping platform for its diverse product range, user-friendly interface, and direct supplier communication. Many highlight the selection of US-based vendors for faster shipping. The app's pricing rules save time, and its responsive customer service is frequently praised. A free version is available, beneficial for beginners. Several merchants report increased traffic and sales since using the app.

Edited December 12, 2019

Some good products and great interface. The bad is some vendors don't ship when they say they are going to ship, and they don't respond to emails. So select vendors at your own risk. Also be careful of counterfeit products, there are many that are counterfeit. I had to stop using the app because the vendors were so bad at shipping. It's too bad I was getting a lot of sales too.

vixrox clothing
United States
2 months using the app
January 26, 2020

I never got to experience the App and potentially it should rate higher. However, due to the slow and ineffective support for a simple currency issue I removed all products and deleted Modalyst from my store.

SpottedFrogs.com
Australia
2 months using the app
Edited July 14, 2018

I was happy in beginning but I decided to downgrade and I got disappointed. You can choose independent brands but these with premium suppliers, you cant. They are more as well and you cant filter for the only supplier without premium. Don't worth money. The brands are also limited, ships only within the US.

Axiomboutique
Sweden
2 months using the app
Edited June 18, 2017

"Tell us what you think of this app.
Would you use it again or recommend it to a friend? If you had a bad experience, please try contacting the app developer before posting a negative review."

--> how to give a two star review with the advise not to post negative things?
SHOPIFY: is it a Review? so reviews can be bad sometimes! accept it or get rid of a Review Section! or just rename it to "the good reviews about this app".

Karmabracelets
Switzerland
2 months using the app
July 6, 2018

Pros:
It's pretty good, although for most niches I personally would stay away from name brands. But I like that they offer a variety of items.
A very important part of their items, for me, is their pictures. Very detailed, numerous amount, and (most importantly) no background picture... or something along the lines.

Cons:
1 Cons I keep running into when importing that Oberlo has an edge over Modalyst is grouping items. When I was trying to import items, some items that were exactly the same but different color had to be imported as "different items". In oberlo, all colors are able to picked within the same item. This gets frustrating because I want to make my store looking very clean and not cluttered with the same item all over the place.

Temurs
United States
About 1 month using the app
Edited September 4, 2019

I've deleted the app months ago and just found out you keep charging me!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I urge you guys - don't get near this App!!!!!

Inglorious Men
Israel
About 1 month using the app
Modalyst replied October 9, 2019

Thank you for your review. I apologize if you didn't realize how to cancel or downgrade your account. Please note that you can cancel your account and subscription at anytime. No questions asked. We have instructions on how to do this in our Help Center. Please check it out here: support.modalyst.co

September 16, 2019

Although I have just started using this app and really haven't given a full examination but what I have seen it is a amazing app. But the jury is still out.

Stylish Designer Jewelry
United States
2 days using the app
Modalyst replied September 18, 2019

Thank you so much for your review! We appreciate you rating your first impression with our app. That is hugely important. As you continue to go through your journey on Modalyst, please don't hesitate to reach out with any questions or additional feedback. You can reach us on our live chat or directly at team@modalyst.co!

June 22, 2019

We just started a store a month or so ago. And to be honest its a ruff start. However, when we found Modalyst they had the search engines we were looking for. The product details are there of coarse but the bonus was the ship from labeling.

Oli's Best Buys
United States
29 days using the app
Edited June 13, 2018

Well, I was excited to find an app that offers a faster shipping service and vendors in the states. I received my first order a couple of days ago. It was an order to put through using chrome extension, which I already had installed on day one. When you go to process it. You order through modalyst and it takes you to Shein’s site to place the order for the customer. On the demo video, it shows it should go from unpaid order to paid. A half day goes by, and I try it again. I also, check my bank account right after the second time trying. It show’s two orders for the customer went through. Jill from modalyst said it would be on Sheins end, and that I would need to contact them to cancel one order. I tried to contact them, but they don’t respond, so now I have two orders going to the customer. I received an email stating they will be delivered by DHL express by the end of the day tomorrow. I have emailed Jill from madalyst and another person with modalyst about why my paid order has not been updated to paid. So that I could send my customer an update on their order with tracking info., and I still have not received a response. I am disappointed in the follow through with customer service with Modalyst. I would continue using them, if this was to be up-dated and was responded to. I will wait a couple more days. If all else fails, I will unfortunately have to end the service. I will then switch to Oberlo, because if this is the way the service is going to be from the beginning. It scares me to continue ising them for the future. Also, I will probably not continue to use Shein through them, since they sell their products for cheap, so whats the point in me selling their products when the next order the customer will place it with them for cheaper than what I offer. For now I have to give this app 2 ⭐️ ⭐️ ’s only because, they offer vendors from the States, but is still a very low selection and they show a long list of vendors, but they have no products in their section. There are only a few vendors that have some nice pieces, but they are still a bit pricey. Now if there were more products to offer, then I would make my site into just a high end, couture on-line boutique business. I hope this helps with updating Modalyst to make everyone happy or some insight into what you will be putting your hard work and quality time into building. Thank you

Paris Winkle
United States
About 2 months using the app
Edited January 3, 2017

They have a lot of cool store stuff. However, the venders do not answer their emails regarding questions on sizing, fabric and such. One vender Q2 was the only vender who was very responsive..out of like 10. Venders also claim to be made in the US, but after doing my own research they are not. They also just disappear too. I wish they would screen them better. They do provide nice product pictures. I cannot comment on shipping or order processing yet. This is just in the first month of having the app.

Beautifulevil
United States
About 2 months using the app