Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to offer free gifts with purchases, contributing to customer growth. They value its user-friendly interface, features like a gift progress bar and cross-selling options, and its positive impact on conversion rates and average order value. The app's customer support is commended for its promptness and expertise, providing real-time assistance and custom solutions. Its pricing is deemed reasonable, making it a preferred choice for small businesses.

June 8, 2023

Monk Cross sell app has been vital for allowing us to grow our monthly sales, we have tried several apps but none perform as well as Monk Cross sell.
I would highly recommend it to anyone looking to increase their AOV and ultimately their sales

Prohormones
United Kingdom
8 months using the app
November 22, 2023

Super Support!!!!

lolingo.de
Austria
Over 1 year using the app
October 18, 2023

Great support and always there to give a hand. Great support and a lot of features in the app.

Custom Envy
United States
3 months using the app
September 28, 2023

I have never left a review for any shopify apps but I had to for these guys. Honestly best service I have ever received from an app. I chat and they answer and fix issues right away (not really issues more customizations). The app works great and looks great and has a lot more functions than I was expecting! Highly recommend.

Top Nutrition and Fitness
Canada
8 days using the app
June 30, 2023

The team at this app are extremely helpful and they always respond to my questions quickly and with lots of feedback which I really appreciate! I look forward to continuing to use the app to increase order value

mettleandbloom
Ireland
6 months using the app
October 6, 2023

We use Monk on two of our websites, the team has amazing customer service and has gone above and beyond with tailored responses to any questions we had :)

Twisted Beast
United Kingdom
4 months using the app
Edited August 2, 2023

I am writing to express my appreciation for your exceptional customer service.
Despite an initial issue I faced with the billing process, your team handled the situation with remarkable speed and professionalism. I was particularly impressed with how Ravish, the founder of Monk app, personally reached out to ensure the problem was addressed and resolved. The willingness to acknowledge the error, provide a prompt refund, and undertake technical rectification to prevent recurrence shows a high level of customer consideration and business integrity.
The Monk app itself is an impressive tool that boasts user-friendly features and functionality. Although my initial experience was marred by a billing misunderstanding, the way it was resolved has only reinforced my confidence in your app and team.
I believe such an approach towards customer satisfaction deserves recognition. Therefore, I am leaving this positive review to commend your team's excellent work and to encourage other users to experience your commendable services.

Japan Figure Store - #1 Bring To You The Best Japanese Goods
Japan
3 months using the app
November 17, 2023

Grat help from Sara. Thank you. Lets see how the app will help me.

JUST GO HART.
Netherlands
3 days using the app
November 21, 2023

Great app, easy to use & fantastic customer service

No.2 Co
Australia
28 days using the app
November 4, 2023

It's a great app with a great mix of features! The support team is always there to help you and does everything they can to solve your problem.

TALISHKO
United Kingdom
3 days using the app