Reviews (209)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this tool for its ability to enhance operational efficiency and automate complex tasks such as customer communications, order management, and inventory updates. It supports advanced workflows like running GraphQL queries and auto-tagging, which surpass Shopify's native capabilities. Reviewers praise its reliability and the responsive, helpful customer support team that excels in customizing workflows and resolving issues.

October 25, 2022

I use this application daily to update the metafields of my products at Shopify. It works fast and precise and the data is easy to work with. The only con I have is that there's no method to automate the import of files inside the app. Other than that I'm really happy with its performance.

Tropicfeel
Spain
About 2 years using the app
Edited April 9, 2019

I used this app to automate adding information to a customer's order under certain conditions. I cannot speak highly enough of FREE onboarding and consultation provided by Mr. Arigato's staff. Highly suggest using this app if you would like to replace simple or even complex manual processes with an automated solution.

420beast
United States
About 2 years using the app
Edited November 10, 2020

I love this app! There are so many things you can automate that Shopify Flow does not do. We're able to set metafields based on inventory changes, send backups to GoogleDrive, send emails based on unlimited API events, capture Payments based on a ton of criteria, and so much more I haven't even explored. If you're looking to make your life easier, I highly recommend this app! *Updated 11/10 because I *have to* shout out their amazing support team (especially Patrick)! They respond very quickly (usually within hours), and it's no first tier support that just copies and pastes help sections. They really know their app, and Shopify's API. There hasn't been an issue they haven't been able to solve for us. Truly great service, and a truly great app!

Mike's Bikes
United States
About 2 years using the app
Bonify replied October 30, 2020

Thanks! We're glad it's working out for you! It's a ton of functionality to learn about and use. Let us know if you have any questions. :)

October 11, 2021

I've been on the trial for a week and really like how easy it is to make changes and think creatively. I hope the rules do what we expect them to do :)

Health-Ade
United States
About 2 years using the app
August 20, 2022

Awesome customer service. Kenny.M was able to help me solve my problem in no time and exactly understood what the issue was.

PET CANVA
Japan
About 2 years using the app
February 22, 2021

So far loving this app! Lots of automation potential to save loads of time. The app was quick to install and very user-friendly interface as well. I haven't had a need for support yet, but they did reach out after I installed the app to see if I needed help, which was a nice touch. I think this will be worth the investment for us!

Adelina Social Goods
United States
About 2 years using the app
September 5, 2023

Excellent support to help deliver fulfilment workflows, would highly recommend!

COAT Paints
United Kingdom
Almost 2 years using the app
July 5, 2022

This is the most robust and valuable app we've ever installed. We're using it to pull "Fulfillment Notes" from the product metafield over to the order page to remind fulfillment staff about important product details that are easily forgotten. We're also using to pull Customer Notes over to the notes that they place with important notes.
And we've found a wide variety of other useful automations in their library we did not even know we needed. Customer support was super helpful.

Santa Barbara Company
United States
Almost 2 years using the app
January 5, 2022

Best App you could find on Shopify. Support team, Kenny is the guy to go. Can literally solve anything. If you're hoping to automate any tasks or any API/HTTP requests this is the app.

Pivo-eu
Netherlands
Almost 2 years using the app
Edited May 28, 2021

I was looking to automate a follow up SMS for manual payments and made it in a couple of minutes. Also they have a really good customer support.

Florini
United States
Almost 2 years using the app