Reviews (209)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this tool for its ability to enhance operational efficiency and automate complex tasks such as customer communications, order management, and inventory updates. It supports advanced workflows like running GraphQL queries and auto-tagging, which surpass Shopify's native capabilities. Reviewers praise its reliability and the responsive, helpful customer support team that excels in customizing workflows and resolving issues.

Edited June 16, 2021

I used this app to help me on tagging by Size, Gender and Category. After exploring other apps, I found that Arigato Automation has many other features within it that other apps do not provide. It's a simple one app for all and it gets the job done perfectly. The CS team has been very helpful and quick to reply with tips and solutions as well.

Skechers Thailand Online Store
Thailand
Over 1 year using the app
May 12, 2021

Intuitive and easy to use. If you run into issues there support is amazing! Great addon to the native flow application.

Becker Safety and Supply
United States
Over 1 year using the app
March 3, 2021

This app has been an absolute game changer! Helped me save so much time and money. Strongly recommend.

BelowTheMark
Canada
Over 1 year using the app
January 20, 2022

This app is excellent.
It has made us successful.
Best of all, they were flexible.
I can say without a doubt that they will be our first choice in the future.
I can't thank you enough. I want to say thank you very much.

TICRO MARKET
Japan
Over 1 year using the app
Edited October 27, 2023

After yet another 5-star customer service experience with Bonify, I'm compelled to edit this review and reiterate that I just can't recommend this app highly enough! Arigato is basically the swiss army knife of your Shopify store. It's what Shopify Flow should be, but isn't. Arigato is much more versatile and powerful. Here are just a few things we've done with it:

-Tag In-Stock orders so we can easily ship them each day (we have a lot of made-to-order products that can't be shipped immediately)
-Tag made-to-order products with an expected ship week
-Sign customers who accept marketing to our Mailchimp list
-Hide auto-generated Custom Product Builder products from internal search and google - this is invaluable if you use a customizer app that creates products for every variation ordered.
-Send order data to google sheets - we use this for all sorts of production and materials planning
-Many more!

One caveat is that I have a background in coding, which helps with the more complicated tasks. But the support when I have had questions has been excellent so I think the app would still be valuable for anyone.

RoguePandaDesigns
United States
Over 1 year using the app
April 30, 2021

Great app that I was able to use instead of building a custom Shopify app. Patrick M. provided outstanding customer support, as well.

vitalyuk
Canada
Over 1 year using the app
October 4, 2021

Works perfect! Every kind of automation was possible to apply with this great app. The service is responding very fast!

JonRob Ribs
Germany
Over 1 year using the app
July 23, 2022

Deze app heeft het proces geautomatiseerd waarbij onze metafields worden gekopieerd naar tags en zich mee aanpassen bij wijzigingen. Hierdoor zijn ook onze collecties geautomatiseerd. TOP! Ook support heeft ons hierbij top geholpen.

Scentral
Belgium
Over 1 year using the app
September 15, 2020

Shopify does not send out notifications to customers when you mark an order as paid. I had tons of customers emailing us to ask if we received their payments and had to check for each person and reply to them which became so time consuming. I then got Arigato and set up a workflow to automatically trigger an email to say “thank you we have received your payment” each time I mark an order paid. Best $25 ever spent. I wish I knew about this app sooner as I could have saved so much time. Service is AMAZING. The team responds to every email and goes out of their way to help. Highly recommended. Looking forward to see what other things I can do with it now

Edura Online
South Africa
Over 1 year using the app
Edited January 27, 2022

This app is great. I cam across it a few years ago and so far I have created many work flows which have helped improve our efficiency. The Arigato team has always been super helpful whenever I have needed some support. Keep up the great work!

Displays4Sale
United States
Over 1 year using the app