Reviews (209)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this tool for its ability to enhance operational efficiency and automate complex tasks such as customer communications, order management, and inventory updates. It supports advanced workflows like running GraphQL queries and auto-tagging, which surpass Shopify's native capabilities. Reviewers praise its reliability and the responsive, helpful customer support team that excels in customizing workflows and resolving issues.

Edited January 27, 2022

This app is great. I cam across it a few years ago and so far I have created many work flows which have helped improve our efficiency. The Arigato team has always been super helpful whenever I have needed some support. Keep up the great work!

Displays4Sale
United States
Over 1 year using the app
November 16, 2023

This app has been a game-changer for us. We use it to transfer order data from Shopify to a Spreadsheet, from where we customise our orders.

If it wasn't for Patrick and Kenny from their support team, it would be very difficult for us to have such an excellent set up, which can be quite complex with some coding involved.

A huge thank you to these two superheroes - without them, we would not be leaving this review.

Pawphoria
South Africa
Over 1 year using the app
Edited January 18, 2021

I used this app to remove size tags from products when a size sells out, so it doesn’t show in the ‘filter by’ Customer service was amazing! One of the best apps I’ve used! Thanks guys!! Thanks guys, amazin!

Finettchi
United Kingdom
Over 1 year using the app
August 27, 2020

it's been very helpful with adding some automated processes and it works flawlessly. Basically you can do anything and they provide great and fast support.

Everything For 420
United States
Over 1 year using the app
Edited February 28, 2022

We've just started using this app a few days ago and have already found several ways for it to handle tasks that were impossible out of the box with Shopify or took a long time to complete. Best app we've seen in a long time!
Support is fast and very helpful.
Update: This app has been crucial in adding automations that keep our business running, notifying customers of back orders, notifying us of stock issues and correcting them, etc. Extremely flexible. If we could only keep 2 apps, we would keep this one (and Boxify to make up for Shopify's box dimension shortcomings).

Telescopes Canada
Canada
Over 1 year using the app
May 25, 2022

App was easy to use on its own, and when I wanted to set up a pretty tricky custom workflow, support was super responsive and made it happen. Five stars!

NakedPoppy
United States
Over 1 year using the app
February 23, 2023

Arigato is a super easy to use app. It allows what we feel is the correct amount of flexibility for doing a bunch of basic event driven tasks.

Outspoken Cycles
New Zealand
About 1 year using the app
January 9, 2023

Arigato is a powerful tool and has helped me to automate a lot of my store needs. There's a learning curve involved but if you're committed and with the help of their awesome support staff the effort will pay dividends.
Did I mention their awesome support team? Shout out to Patrick and Kenny for their help.

myclubmerch
United Arab Emirates
About 1 year using the app
Edited June 15, 2020

This app is a must-have. Automation options are endless and it can serve teams with various skill levels. Our store is fully automated using Arigato. We started with a couple simple automation rules and progressively went to more complex ones. It's being constantly improved. It works flawlessly and customer support is top-notch.

Boutique Ernest
Canada
About 1 year using the app
September 30, 2021

Perfect. The app works very well and the service was extraordinary. I asked for a paid service for setting up some workflows and they did it immediately without charging anything. Dear Arigato Team, you are doing a Great Job! Thanks a lot.

[Laborkampagne]
Germany
About 1 year using the app