Reviews (496)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to enhance operational efficiency and scalability in handling diverse shipping needs globally, including with carriers like Canada Post and UPS. It is praised for its user-friendly interface and seamless Shopify integration, which simplifies tasks such as label generation and multi-carrier shipping management. The app excels in managing complex shipping operations like batch printing and inventory management. Customer support, notably from individuals like Sibi, Touseef, and Manohar, is frequently highlighted for its responsiveness and effectiveness, providing immediate assistance and personalized training. This app is valued for its comprehensive features and robust performance, making it a crucial tool for optimizing shipping processes.

October 17, 2023

Great and timely customer service

Kona Coffee & Tea
United States
28 days using the app
February 8, 2023

I would recommend this app because of the customer service and all of the help that has been provided with the setup of the app and general questions that i have had for Sibi and the rest of the PluginHive team.

PSICO OFFROAD
Australia
28 days using the app
December 5, 2019

Great app. Wonderful customer support. Anindo was very helpful. It's easy to install, customize, and use.

TOUCH LCD HOUSE
India
28 days using the app
May 26, 2023

The app is useful for processing bulk shipping labels and we received helpful customer service right away!

Slime OG
United States
27 days using the app
May 10, 2022

I had a lot of problems getting a plug in to work with my post account. I spoke to Addina! and she had it all sorted within a few mins and everything is working great! wish i did this a week ago!

AWTB Apparel
Australia
26 days using the app
PluginHive replied June 28, 2022

We are glad to know that you are happy with our solution and you liked our support. Thank you for your taking the time to leave the review.

Edited March 10, 2023

I just started the process with PH for my carrier automation. Sashi Kumar from PH was helping me to set my carrier and rules for the store. He was very nice and calm and attended me several times to solve my problems. I would love to continue the journey with PH. I would say the best support team they have.

Northking Finland
Finland
26 days using the app
September 14, 2023

The best customer support and really easy to use app. The best if you live in Australia 11/10. !!

Ovegàn
Australia
24 days using the app
February 10, 2021

The support team has been so helpful and responsive while we were setting the app up. They are quick to answer questions and really help with troubleshooting.

Blood Brothers Brewing
Canada
24 days using the app
PluginHive replied March 4, 2021

Thanks for taking out the time and reviewing us. We’re glad to hear that you are happy with our our customer support team.

February 9, 2023

The team at PluginHive including Addina & Sibi were a great help when it comes to support and advice when setting up the application.

LuwaLuxury.com
United States
23 days using the app
April 6, 2023

Excellent customer service at all hours of the day, and extensive options to customize our shipping preferences. Really enjoying this app so far!

glassology
Canada
23 days using the app
PluginHive replied April 10, 2023

Thank you for sharing your experience with our Shipping App! We are glad to know that our app has helped you optimize your shipping strategy and meet your business goals. Please do not hesitate to contact us if you have any questions or concerns.

Thank you for choosing our app, and we look forward to serving you in the future!

Regards,
PH Multi Carrier Shipping Label App Team