PH MultiCarrier Shipping Label , 416 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its efficient shipping management, supporting multiple carriers and automatic box packing based on product dimensions. Despite some finding the initial setup challenging, the responsive support team provides personalized assistance. It's particularly beneficial for Australian businesses due to its robust local shipping services support.
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good app and functionality. Customer support is fantastic. Shashi Kumar explained everything in detail and helped with the set up.
I was having teething troubles working out how to use this app and prathysha called me seconds after I left a request in the help box and resolved all the issues I had. Amazing customer service!
It's glitchy and support is slow to respond. Also, they do not offer discounted rates as claimed. **
Awesome support. I love it. Awesome support. I love it. Awesome support. I love it. Awesome support. I love it. Awesome support. I love it.
I recently implemented this app and needed some guidance on how to use it. As soon as I reached out I was helped by Shashi Kumar, he was outstanding and proficient and fixing my problem and explaining the solution. Thank you Shashi!
After some difficulties with installation, Anindo hosted a Zoom meeting and helped me with all setup issued and explained the functionality of the app. I have installed many Shopify apps across several stores over the years, and have never had as close of assistance as with Anindo. Thank you
Thanks you so much for taking out the time to leave us a review. We’re glad we could be of help and trust that this app will streamline your shipping process.
The App is quite convenient to integrate multiple carriers calculation into the cart. Most issues are due to the carriers' platform connection. Coach Anees gave me fast and effective support to figure out the issues. Make it simple without painful experience.
Thank you so much for sharing your experience with us. We are so glad to know you are happy and satisfied with our app and support.
I enjoy being able to get all of my carriers rates in one place and the customer service has been legendary.
We’re glad to know that you are happy with the app getting all the carrier rates at one place. Thank you for your appreciation. Remember that we are always here for you.
We liked the app at first, but then it started acting buggy. Their support attempted to help, but they couldn't sort it out quickly enough to solve the problem. Our customers were being charged the wrong shipping rate. Not good! So we had to dump the app and move on. The app was rendering a "flat rate $10 fee" without showing the correctly setup UPS or USPS rates. We have NEVER set up a $10 flat rate fee / so I have no idea where this app was getting that from. However, their support team did get back to us, and they genuinely wanted to make things right - so I will leave this a 4-star rating. Yet, at the end of the day we did go with a different shipping rate tool for our store.
Have received stellar support in a timely manner to all the issues that I had. A lot of the key features are included along with many more that we didn't even know we would need. Very well priced too!