PH MultiCarrier Shipping Label , 408 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its exceptional customer support and user-friendly interface. It's valued for managing orders, calculating shipping rates, and automating label printing. The app integrates well with Shopify and courier accounts, handling multibox shipments and finding the best shipping rates. It's particularly recommended for Australian businesses due to its compatibility with various shipping services. Merchants praise its quick, reliable service and easy setup process.
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As an Australian with difficult shipping needs, this app is the best in class. It actually has Australian carrier options, and has very helpful helpfiles if you need to learn how to set up the app.
The features are almost perfect. There are a lot of options that are not explained, but support are very quick to respond and explain everything.
We have rate calculations happening at checkout using both weights and dimensions, we are linked up with a good range of Australian carriers, and we're able to account for steep surcharges that some couriers add when shipping large and heavy items, so we're not losing money on those orders. It's answered our prayers on the shipping front for Shopify.
Thank you for providing feedback on the PH Multi-Carrier Shipping app. We're glad that our app has been able to help you ship with your preferred carriers: TNT, Australia Post, and Sendle.
If you have any further questions or concerns, please don't hesitate to reach out. We value your business and are always here to help you with your shipping needs.
Regards,
PH Multi Carrier Shipping Label App Team
Customer service is sublime! They walked me through the entire process of setting up and automate my shipping! Very friendly and took a genuine interest in my business!
Thank you for the appreciation. Our passion to understand and work closely with our customers is what drives our work. We are glad that our services have benefitted you.
Thank goodness for SHASHI! He zoomed with me and helped me navigate adding an extra fee for a country that requires UPS to be our designee. He was very helpful!!! The app works with our Shipstation account and allowed us to publish our Surepost rates from UPS (something Shopify will not let us do without the app).
Still on free trail. The app function is good, customer service is pretty quick and professional. But there is needs to improve: no any type of report can be exported, no way to export a summary for all orders shipped out by end of day.
Works like a charm! Also fast response from the CS team ;) Now all of my shipping rates come DHL XML services and are correct.
Fantastic support. The app has a lot more functionality than I expected, and is very intelligent across global shipping and warehouses. Fast support responses. Thank you.
The best support ever! Anees was thoroughly enjoyable and knowledgeable. She made our setup easy and really fun! I've revised my review because since the initial setup I have experienced nothing but problems with the integration with Canada Post and inconsistent app functions. The box packaging was not accurate. The box size chosen by the app would have me trying to pack 4 items that measured 11"x3.5"x3.5" each into a box 18"x6"x6". One set of labels would generate packing slips and the next one wouldn't... also, Canada Post would not accept over half of the labels generated from the app. This past month was our busy time of year and these issues created 3 times the amount of work for me with regards to packaging and shipping.
Thank you so much for sharing your experience. We’re glad our support team could help you set up the app. Wish you a seamless shipping experience.
I had a lot of problems getting a plug in to work with my post account. I spoke to Addina! and she had it all sorted within a few mins and everything is working great! wish i did this a week ago!
We are glad to know that you are happy with our solution and you liked our support. Thank you for your taking the time to leave the review.
This app has been a life saver for setting up certain shipping features I want for my store. However customer support could use some improvements. Specifically I've had troubles with Prathyusha not being very helpful and being vague with answering my questions- for separate occasions. This most recent issue I faced, someone else in customer support (Sibi) ends up taking over for Prathyusha and solving the issue for me instead. I've had enough with Prathysha that from now on if I need to contact customer support, I will specifically ask to not be given her.
I've been looking for a fufillment app that would offer live rates, levels of customisation regarding carriers and packing parameters, and ease of use and so far this has been exactly what we're after. And the support has been exceptional! Within a couple of minutes of installation, I had a phone call from the lovely Addina to offer guidance and she was so patient - even when I called her back at least 3 more times to get more advice and clarification. She even did a Zoom call to ensure that I knew how to get the best out of the app. So happy to finally find what I was after!! Highly recommend!!!
Dear Healthie Wholesalers,
Thank you for sharing your positive experience with our Multi-Carrier Shipping Label App. We are happy that we were able to integrate Australia Post and Aramex into your Shopify store.
Happy Shipping with PluginHive!