Reviews (521)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to scale operations and enhance efficiency through seamless integration with major carriers like FedEx, UPS, and Australia Post. It supports complex shipping needs such as global shipping and custom declarations, and offers features like batch label printing and precise dimensional weight calculations. Merchants appreciate the user-friendly interface, straightforward setup, and exceptional customer support, noting the responsive and knowledgeable staff who provide personalized assistance via Zoom for setup and troubleshooting.

February 13, 2023

The PluginHive team offers a great and fast support! Within minutes they have often answered any outstanding queries.

Nordic Cravings
Sweden
15 days using the app
July 8, 2020

Great customer support. I had a couple of questions and they answered me same day to resolve my queries.

New World Farms
United States
14 days using the app
May 6, 2021

This app is fantastic, reliable and also would like to mention here that the support team member Aadina is so helpful and prompt. She immediately resolves the issue.

M A Y U
India
14 days using the app
PluginHive replied May 11, 2021

Thank you for your the review. We are glad to know that you are happy with our app and our support. We are here if you need us and we wish you all the best for your project. Thank you.

February 27, 2023

Great app, even better support. Addina was very helpful and patient with me and was willing to jump on a call to solve these issues and speak with my shipping carrier.

PlusLife Health
Australia
14 days using the app
July 24, 2021

Easy interface, helpful instructions and an amazing customer support. They are extremely helpful. Highly recommended!

Pickie Store
Czechia
14 days using the app
PluginHive replied August 11, 2021

Thank you for taking time out to review and recommend the app and we’re glad our support team could help.

June 1, 2021

The app is just what we were looking for for our store shipping needs, and the customer service is excellent. We had an issue the customer service representative was so very helpful and guided us until we had the issue solved. Thanks.

ZAPATERIA CHIC
Spain
13 days using the app
PluginHive replied June 14, 2021

Thank you so much for sharing your experience with us, we are glad to know that you are happy with our support and App.

September 21, 2022

I use this app daily and so far it's been mostly good. I do get prompt service from the app people when requested. They really helped me out this past time and went all the way for me to figure out how to get labels to print with our new printing system. I find that the app needs some improvements still as it seems to pull the billing address rather than the shipping address from our customers profiles.

Smart Earth Camelina - Canada
Canada
11 months using the app
October 18, 2023

Very helpful and exactly what we needed.

Toomey's Seasoning
United States
13 days using the app
January 15, 2020

Nice App! They helped me with integration of DHL express and also in the label generation. Great Customer Support.

HEMANT & NANDITA
India
13 days using the app
May 5, 2023

I was able to configure my post carrier accounts without any issues. Happy with the support given thank you

Em J Empire
Australia
13 days using the app