Reviews (520)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ability to scale operations and enhance efficiency through seamless integration with major carriers like FedEx, UPS, and Australia Post. It supports complex shipping needs such as global shipping and custom declarations, and offers features like batch label printing and precise dimensional weight calculations. Merchants appreciate the user-friendly interface, straightforward setup, and exceptional customer support, noting the responsive and knowledgeable staff who provide personalized assistance via Zoom for setup and troubleshooting.
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Adina is extremely helpful & knowledgeable, support is immpresive and i am subscribing. Recommended for fellow Indians for excellent support by Sibi & Adina.
Exceptionally good support and walked me through the process. I was able to get it setup quickly. Sibi was awesome!
Très bon service, support rapide et efficace. Application bien développer et fonctionnel.
This app allows me to set a specific package size for each of my products, which is very important to provide accurate shipping rates. I have only used it for a week, but so far the support team has been super responsive and helpful.
Support was fast and good! thanks to Addina for helping me add a shipping carrier that we needed. Truly speedy.
We are happy to know that you are satisfied with our continued support. Also, glad to know that you could add the carrier of your choice and enjoy easy and smooth shipping experience.
Shashi Kumar was so helpful and promptly answered all of my questions. He walked me through a few things to give me a better understanding of how the app works and now I feel confident using it. Thank you so much!
I've never seen a better customer service in my life. Very useful app to show live shipping rates for international orders.
It gives us great satisfaction to hear such positive feedback. We are glad to work with you. Thank you for your kind words.
I downloaded this app because I needed rates calculated by the dimensional weight. This app allows you to do just that among many other features. It was easy to install their support team has been amazing. I had several questions that they answered within seconds! Highly recommend.
Thank you so much for sharing your experience. We’re glad our support team could help you set up the app. Wish you a seamless shipping experience.
I wish I had better things to say about this app, because the people behind it are really nice. However, I used it for about a year and it was very difficult.
UI is complex and unintuitive. Only when we did high volume at Christmas could we remember the many tweaks and corrections that need to be added to many of the shipments. There is no documentation, and customer support is on a call-back basis. Setup was difficult, and even after using it for a long time we still had printing issues which we could not solve.
The developers promised a better UI, but that never happened. Positive point: the support person, when he did get back in touch with us, was very patient and willing to spend whatever time was necessary to make the app work.
With another round of development this app could work, but it became unusable for us.
Support is very good, wish everything is in the same screen same as the PH . I was able to integrate UPS successfully.
Thank you for your feedback. We're happy that we were able to help you automate shipping with UPS.
If you have any questions or concerns, please let us know. We are always here to help you.
Regards,
PH Multi Carrier Shipping Label App Team