Reviews (520)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to scale operations and enhance efficiency through seamless integration with major carriers like FedEx, UPS, and Australia Post. It supports complex shipping needs such as global shipping and custom declarations, and offers features like batch label printing and precise dimensional weight calculations. Merchants appreciate the user-friendly interface, straightforward setup, and exceptional customer support, noting the responsive and knowledgeable staff who provide personalized assistance via Zoom for setup and troubleshooting.

June 15, 2023

Amazing customer service - I've had 2 lengthy zoom calls already. They are right there when you need them. Would definitely recommend.

Lyonsleaf Republic of Natural Skincare
United Kingdom
9 days using the app
January 27, 2022

Jon was so helpful helping us set up our site! He took his time to review our concerns and even had a zoom call so we could look at everything together. He resolved all of our issues and we really appreciate his help. We are excited to get to our store up and running with the help from this app!

Urban Industrial Design
United States
9 days using the app
PluginHive replied February 28, 2022

Thank you for your feedback, we appreciate it! It is always our priority that our customers not only install the app but they get complete benefit out of it by saving shipping costs, time and effort.

September 7, 2022

Bra app som underlättar hanteringen av frakter. Lite rörig och småklurig att sätta upp men när allt är på plats fungerar den som den ska. Mycket bra support som svarar snabbt mina frågor.

Reboot
Sweden
8 months using the app
March 28, 2022

It has helped our business to automate the shipments and save time in the process. They also have a technical team that is always willing to answer all questions and constantly work on improvements to the app.

La Portegna Madrid
Spain
8 days using the app
PluginHive replied April 29, 2022

We are so glad to know that the app has been a time saver by automating your shipments. Thanks a lot for taking the time to recommend the app and support.

March 1, 2023

Great App, super responsive support, questions answered and problems solved within minutes. Highly recommended.

dermahealer.co.uk
Germany
8 days using the app
PluginHive replied March 1, 2023

Dear DermaHealer,

Thank you for taking the time to share your positive experience with the PluginHive Multi-Carrier shipping app. We're thrilled to hear that the automatic generation of commercial invoices for international shipments with FedEx was helpful to you.

We appreciate your business and look forward to serving you again in the future.

January 3, 2023

Mr.Kumar was very helpful in deducting what my problem was, If I need further help, I feel confident in their ability to help me resolve it. The App offers many Features and allows the customers to interface with your shop more progressively.

skike
Germany
8 days using the app
January 19, 2023

good app and functionality. Customer support is fantastic. Shashi Kumar explained everything in detail and helped with the set up.

Pit Viper UAE
United Arab Emirates
6 months using the app
February 2, 2022

I was having teething troubles working out how to use this app and prathysha called me seconds after I left a request in the help box and resolved all the issues I had. Amazing customer service!

Anja Jane
Canada
7 days using the app
October 13, 2022

It's glitchy and support is slow to respond. Also, they do not offer discounted rates as claimed. **

Adept Cosmetics®
United States
7 months using the app
March 3, 2020

Awesome support. I love it. Awesome support. I love it. Awesome support. I love it. Awesome support. I love it. Awesome support. I love it.

Castle Timbers
South Africa
6 days using the app