Reviews (520)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to scale operations and enhance efficiency through seamless integration with major carriers like FedEx, UPS, and Australia Post. It supports complex shipping needs such as global shipping and custom declarations, and offers features like batch label printing and precise dimensional weight calculations. Merchants appreciate the user-friendly interface, straightforward setup, and exceptional customer support, noting the responsive and knowledgeable staff who provide personalized assistance via Zoom for setup and troubleshooting.

April 29, 2022

Great app. The team is very friendly and helpful. They helped with setting up the software and removing the shipping rates from checkout. The beautiful thing about this app is that you have all your shipping carriers in one place and you can check the shipping rates easily instead of inputting the shipping information into multiple places.

NewSmile Canada
Canada
13 days using the app
December 2, 2021

I asked for help setting up shipments, and got a call from them shortly after. Really efficient support. Thanks to Bilal for patiently helping me figure out how to set up the app.

Lucrezia Torchio
Italy
12 days using the app
PluginHive replied February 16, 2022

Thank you so much for leaving us a review. We are happy to know that your were able to set up the app and are happy with the service. Wish you good luck.

January 11, 2021

The level of support this team provides in beyond 5 stars. They are super responsive and got my question sorted out very quickly. The app itself looks very strong and I'm excited to use it.

Devoteewear
Canada
12 days using the app
PluginHive replied January 13, 2021

Thank you so much for taking the time to leave us this amazing review. We are glad to know that you are happy with our products and support.

October 24, 2023

Sibi was a great help, He sorted all my issues, great service and had a lot of patience with me.

sacohair
Canada
12 days using the app
February 17, 2023

Very helpful support and fast response times. This app helped us integrate our UPS account and get accurate rates at checkout for multiple countries, service types, and custom box sizes, etc. I would recommend.

Trippy Outdoor
United States
12 days using the app
September 7, 2023

Very convenient and great customer support/training. You can batch print order details and shipping labels.

Stars + Honey
United States
11 days using the app
March 25, 2022

Just setup the app. I appreciated the instant assist from Pratyusha to setup my account. Great customer service. I will rate again once I get to use the app.

Naturally London
United States
11 days using the app
PluginHive replied April 29, 2022

Glad to know that our support was helpful in setting up FedEx and Stamps in the app. We’re excited to have you onboard. Thank you so much for your kind words.

June 9, 2023

Thanks a lot ! A customer service has contacted me thru Zoom lead me along how to use their app! The app is brilliant providing excellent services. Recommand!

Nikaneko
United Kingdom
11 days using the app
February 7, 2020

we use this app to ship with Fedex. the service that we got was amazing! the guys helped us with the credential process, they were in touch with Fedex and then helped us with the first labels.

Wild and Zen
United States
10 months using the app
June 27, 2023

I was having queries about using the shipping methods. PluginHive was incredibly responsive to answer my questions and also jumped on a zoom call and walked me through the entire process. Very much apprcieated.
Thanks

FloraHealthca-en
Canada
11 days using the app