Overall rating
4.6
Counts per rating level
  • 87% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 7% of ratings are 1 stars
January 21, 2020

Even wondered what app had the best customer service ever? Don't look further. The Team helped us a lot during hours to make sure everything was set up correctly. App are made by talented and hard worker developpers, there is no bug or issue.

Motiv-Art
Germany
About 1 month using the app
November 19, 2018

Really enjoying using this app. It's simply a problem solver app with excellent features to give customers a better experience in Shopping. Their support team is outstanding especially Samuel. Excellent!!!!

Time & Company
Sweden
Almost 4 years using the app
April 7, 2020

I had problem with my website because of an unsuitable currency app I previously dowloaded. I then added the Bold app and contacting their technical support who fixed the glitch with my website. And the Bold multi-currency works just fine, many thanks!

Fashion Silver London
United Kingdom
About 1 month using the app
April 20, 2020

Very nice app! And sharp customer service with quick response. Got some great help from Namar and Carter, very nice people :)

Homebuilder I/S
Denmark
About 1 month using the app
June 3, 2020

The installation on my website was immediate, I've had no problems! The app is really easy to add difference currencies to your store. Thanks Jade :)

Garden Geeks
Canada
About 1 month using the app
August 3, 2018

Used this app along with cashier. Went through a lot of research online and understood that it was not a stable app but it never knew the support is horrendous.

Just yesterday, we lost a 60+ dollar sale because the shipping settings didn't kick in when customer was on USD currency while other currencies were fine. Might have been some bug. I did rigorous tests on my own and make sure I shared these findings with the bold support team via email in hopes that they'll be able to address the issue. Sent about 5 emails with different issues hoping the can look into and when they did decide to reply my email half an hour before the office closing hours, they replied only my last email. Possibly deliberately missing my last 4 emails that contained all the problems I'm was and still am facing.

If you're thinking of getting this or whoever that is still using this app, i urge you to reconsider. Bold used to have good support. But this time round, I no longer agree and I believe many of your other consumers will feel and think the same.

P.S. I would have given 0 stars if I could.

Kayvarstore
Singapore
Over 3 years using the app
November 4, 2019

Bold commerce have the best apps, and their multi currency are the only app that works in Shopify chekout.
I have some problems with my settings, Chintan was very helpfull, and solve my problem in no time

Hamyas Shop
Denmark
About 1 month using the app
BOLD replied November 5, 2019

Hi there! Thank you so much for the review, we really appreciate your kind words and support. We love being a great solution for our merchants.

While we wish our app was able to allow customers check out in their own currency, you'd need Bold Cashier to do that as well. However, our app will show the currencies up until the checkout page. :-)

July 22, 2019

Great app. I use it on multiple storefronts. The developers are great with communication - Rifat Javed was very quick and thorough to install the custom scripts. Highly recommended for anyone looking to offer a multi currency solution.

REC GEN
Australia
Over 3 years using the app
BOLD replied July 23, 2019

Hey there; thank you so much for the review. We are so happy to hear that you're enjoying the app so much that you're able to use it on multiple stores! Our support team is always ready to help with the installation of the code, as it can certainly be difficult, so we're very happy to hear that Rifat was able to help you out with that.

Thank you for the recommendation, and best of luck with the launch of your store!

March 17, 2020

The support team helped me to set my store very smoothly, thanks a lot again !!!!!!! special thanks to Mona, a very beautiful nice girl !!!!!

PBL
China
About 1 month using the app
November 29, 2018

I've sold to people all over the world at https://outletappeal.com/ thanks to Bold's Multi-Currency App! Combined with Cashier and it's a real powerhouse. I use the product discount app as well and it's helped me create some lucrative sales. I hope to continue using the upsell and bundle apps as well as I grow my business.

Outlet Appeal
Canada
Over 3 years using the app