Reviews (842)

Overall rating
4.5
Counts per rating level
  • 80% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for transforming single vendor stores into multi-vendor marketplaces, highlighting features like automated payouts, advanced inventory management, and customizable dashboards that boost efficiency and vendor satisfaction. Additional features such as real-time chat, bulk product edits, and API support streamline management and improve the shopping experience. The support team is praised for their responsiveness and effective live chat service, ensuring the app stays updated and relevant.

March 16, 2017

The app functions very well with no issues.
Outstanding communication and support, really superb!

Subscribary
United Kingdom
Over 3 years using the app
December 12, 2019

This app is very useful for uploading the products in bulk from various sellers. The support team is very very prompt. I faced a problem in setting up the CSV file the team reacted to my concern and fixed the issue with in hrs.

Distacart
United States
Over 3 years using the app
February 24, 2021

A great app! it might need some minor adjustment but overall an app that suits my needs. Pooja has been an exceptional help, she is responsive, helpful, and always replies promptly, I can't recommend her enough.

Sparklet
United Kingdom
Over 3 years using the app
Edited April 9, 2019

Je débute sur Shopify et j'ai pris cette app car c'est très pratique pour avoir différents vendeurs sans avoir à s'occuper des stocks des uns et des autres : Pooja de Webkul répond très rapidement avec une grande patience en anglais : tout se fait par mail et cela permet de bien se comprendre via des pages de capture qu'elle m'envoie pour que cela soit plus clair, Je ne parle pas parfaitement anglais et m'aide de traducteurs et j'arrive à bien travailler ainsi.

Les Joyeuses Audacieuses
Switzerland
Over 3 years using the app
April 23, 2020

I was able to get a marketplace up and going in 2 weeks. It took a lot of back and forth with customer service to figure out exactly how everything works and what extra features I needed to get basic functionality. All of my questions from customer service have been answered, but be aware of a delay in response due to the time zone difference. The backend does require some training for vendors as not everything is self-explanatory but it's all pretty straightforward. I recommend this app.

Newark Makerhoods
United States
Over 3 years using the app
Webkul Software Pvt Ltd replied April 27, 2020

Hi, Thank you for the review.
We are glad that we are able to help you. We always try to respond to all the queries, in the minimum response time and will make to reduce the response time even more.
Please contact us in case you have any other questions.

January 1, 2021

The support has been awesome! I have had some difficult problems that have taken many messages back and forth with the Webkul support team. Each time they responded quickly, professionally, and were very kind and patient! Highly Recommend!

Foothills Farm & Art
United States
Over 3 years using the app
February 11, 2022

I am happy with this plugin! Everything is easy to set and comfortable to work with. The support team works very quickly.

Wholesale Clothing Suppliers - Italian Fashion Manufacturers | WholesaleShopping.co.uk
United Kingdom
Over 3 years using the app
Webkul Software Pvt Ltd replied February 11, 2022

Thank You for sharing your amazing experience with us. We're glad to hear that our app is easy and intuitive for you. Happy Selling :) - Team Webkul

October 20, 2023

Great live support, easy to communicate and get issues solved quickly. App is easy to use, and great for stores with multi-vendor systems - makes it so much easier for everyone.

Markets Ontario
Canada
Over 3 years using the app
December 29, 2020

This monster of an app, has completely taken ecommerce to another level in regards to functionalities, features & ease of access. Support team and extended support on point and answered and resolved every single query!! Thanks webkul!!!!! The Gib.shopping Team!

Gib • shopping
Gibraltar
Over 3 years using the app
October 7, 2022

great app, have all my vendor set up on there and the tech team always go above to help my business keep running smoothly

ECO Marketplace
Australia
Over 3 years using the app