Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for transforming single vendor stores into multi-vendor marketplaces. They praise its advanced inventory management, customizable settings, and user-friendly interface. The app integrates with platforms like Stripe for easy payment processing and is appreciated for its responsive and knowledgeable customer support. Continuous updates and improvements are also appreciated. It's particularly beneficial for stores with multi-vendor systems and is easy to set up. The app is recognized for its excellent functionality, service, and support.

March 6, 2019

I have used this app for 14 days now and im very saticfied with everything so far. Customer service have been really good to :) Im looking forward building my marketplace with webkul

ebiobe
Denmark
Over 4 years using the app
November 17, 2022

Fantastic service and fast support response! No negative feedback here. The app helps us do what we need to do, gets the job done! Thank you for being awesome!

OTC Shop
South Africa
Over 4 years using the app
May 4, 2017

We have only had the platform for two days. We are almost ready to launch. I expected to have to spend a month setting up before launching. Thanks to the team for a user friendly experience and thanks personally to Nitika for assistance when I ran into issues that required skills I do not have.

Pagan Markets
United States
Over 4 years using the app
Edited October 30, 2023

I recommend the Multi Vendor Marketplace app to any store and every store! It doesn't matter if it's a Shopify store, Woocommerce, Etsy, Magento, prestashop, BigCommerce, etc... There are also connectors (importing products from one platform to another). It is the BEST app ever!
It's so versatile that it can be used for any marketplace (seller-buyer) ecommerce stores. It can be used for tangible ecommerce, digital ecommerce, brick and mortar multiple locations, booking features, product subscription, chat GPT, etc..., the list goes on and on... It's so customizable that the Multi Vendor Marketplace app can be used for anything under the sun.
The Multi Vendor Marketplace app deserves 10 stars (**********)
This is by far, the best app in Shopify app store. The customer support is beyond GREAT. Mirza Nadeem B. and the rest of the support teams answer all questions in at least 1-business day. The app might be intimidating at first, but take the time to ask clear / concise questions. Take a little bit of time to read the documentation. Understand the app constraints (there are not many constraints, to be honest); understand the flexibility. Do your homework first, before you give the app a bad review! Understand the fundamentals of building things; use divide & conquer to achieve your goal, when using this app.
I honestly hope Shopify reviews this app to see its awesomeness.

Mirza, you're the best, the developer team, you're the best. Sorry for all these questions, but you guys ROCKS!

Kudos to the team at Multi Vendor Marketplace!

Thank you!

fansvite
United States
About 4 years using the app
Webkul Software Pvt Ltd replied August 21, 2019

Hi, Thank you for the review. This is absolutely correct that you need to be patient to get know the app and learn how it works. Im glad that you took time and wrote some useful information for other merchants as well.
Thanks & Regards.

December 22, 2017

I really like the integration of the app in my shopify store, it gives a lot of options and freedom and how to customize your service to sellers, the service that gives the developer team is very good and really helpful to fix difficulties. It's a good solution to have a marketplace and it is very userfriendly.

the only downside is that I need my seller space only in spanish, which brought me a lot of difficulties to get my full page in spanish for the missing translation but the good thing is that Neha very assisted me to help me to fix the translation but it took me 3 months to get it right and once i was ok the app updated to a new version and again I had to reconfigure the translation, which gave me headaches and it make me loose money because I can't offer my service to new sellers if the website is not in the right language.

However this is a good thing that the app evolves and that the app team is willing to improve their app and system. Once everything will be all set, I'll be fully happy ! Overall I am very happy and it really gives me the option to have a marketplace with shopify.

Bio Point
Peru
About 4 years using the app
June 14, 2018

Wow. Best Support ever. All of my questions which where more than 20 and every day a new one were answered by Neha super fast and cordially. I know for developers and customer service its really annoying for clients to ask every day instead at once. These guys never ever were discouraged to give us the best service.

The APP does really everything it says it does. It was an easy install and like I said WebKul really wants to help you with your build and will answer all questions super fast.

Thanks to Neha that was always there when we needed it. Thank you WebKul you guys are awesome

Verycanadian
Canada
About 4 years using the app
Edited June 25, 2020

Great app. It works really well. Great assistance - the support is brilliant and super helpful. Its a bit crude but I am sure it will get better with time.

Harvest Bundle
United Kingdom
About 4 years using the app
July 25, 2016

Good app, We are still filling in information, but Nitika and his team have been very helpful with all of our additional requirements and set-up enquiried.
We are quite new and did not yet have full fltsh customer facing experience with the app, and we are lokoing forward to grow our business with it.

Theroomers
Switzerland
Almost 4 years using the app
December 15, 2019

This app and Webkul ROCK! Almost everything is customizable! Support is also VERY responsive and has solved all of my requests and quickly. Don't believe the negative reviews if you know what you are doing this app is STELLAR!

CBD Farmers Collective
United States
Almost 4 years using the app
February 6, 2017

The app is very helpful to start a multivendor business! Not perfect (nobody is) but really good.
The service deserves 5 stars. Some other users wrote, that the service is bad in many ways, but I didn't experience bad service at all. Neha and the team is responding very fast and more important are helping a lot. If I had a problem, they told me how to fix it or fixed it themselves. Thanks for that! They even wrote me an email, asking me if everything is going the way it should be or if there are any problems.
There are some smaller issues with the app which I would score 4 stars. With smaller issues I mean the setting for example. It took me a while to custom the app the way I want it to look like. Some parts of the app are inflexible. Adding products is also kind of odd at the beginning but I wrote an introduction to my vendors how to use the app, so there are no problems anymore.
5 star service, 4 star function = 4,5 stars in total, and because the functionality is little better than 4, the app gets 5 stars from https://newhandshop.com/

New Hand
Germany
Almost 4 years using the app