Reviews (842)

Overall rating
4.5
Counts per rating level
  • 80% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for transforming single vendor stores into multi-vendor marketplaces, highlighting features like automated payouts, advanced inventory management, and customizable dashboards that boost efficiency and vendor satisfaction. Additional features such as real-time chat, bulk product edits, and API support streamline management and improve the shopping experience. The support team is praised for their responsiveness and effective live chat service, ensuring the app stays updated and relevant.

August 20, 2021

This app is incredibly powerful and has thought of EVERYTHING when it comes to managing a marketplace. Their support team is amazing. Always respond to my queries within 24 hours and have always presented me with a solution to what I need. Highly recommend!

Tall Size
Canada
Almost 3 years using the app
April 16, 2018

Thank you so much Multi Vendor Marketplace theme. I love your app and team support.
Thanks

Aussie Girls Pearls Consultants
Australia
Almost 3 years using the app
August 13, 2021

I used this app and a number of added features for this app to create a multivendor marketplace which allows for booking services, pickup, delivery and shipping. I needed help implementing coding and Webkul was extremely helpful. They were very responsive, very friendly and very knowledgeable. They helped me solve problems and added the features to fit my needs. I will continue to use Webkul's products and highly recommend them to others even if you don't have a lot of programming knowledge. Their products a highly versatile allowing me to set-up my website to fit my vision for the company I'm working on. Thank you Webkul!

Bloom Baking
Canada
Almost 3 years using the app
July 31, 2023

The app is pretty useful and has great support and handles marketplace features pretty fine.

Toffu Co
Türkiye
Almost 3 years using the app
August 10, 2021

Great team and after a bit of practice, the app gets easy to use and work your way around. Support team have been awesome the whole time!

netscots
United Kingdom
Over 2 years using the app
Edited May 28, 2024

Very helpful app. Make sure to add it into your Shopify account before you have vendors connect in to it. The support is awesome and very responsive to our queries! They answered all of our questions and never stopped until we were clear about everything.

UsTrendy
United States
Over 2 years using the app
Webkul Software Pvt Ltd replied July 21, 2022

Thank You so much for the most amazing feedback. Hoping to continue serving you the same in future :) - Team Webkul

December 24, 2019

My experience with the team and the app is great so far. All my queries have been solved instantly.

soiled.in
India
Over 2 years using the app
Webkul Software Pvt Ltd replied January 3, 2020

Hi, Thank you for the review.
We are happy to assist you with all your queries.
Please feel free to write to us if you have any more concern.
Happy Selling :)

September 3, 2020

Best app ever and the support is excellent. Very impressed. The developer definitely took his time creating this app to perfection.

The Triangle
Bermuda
Over 2 years using the app
Edited May 5, 2020

I have been using this app for approx 8 months and highly recommend it. I think the customer service is excellent - I had a real issue a few weeks ago and they sorted it out extremely quickly and even offered a work around to fix the problem in the short term.

Gifted Local
United Kingdom
Over 2 years using the app
April 21, 2022

Customer support team is great, they reply ticket very fast and also willing to have customization task.

Barkmall
Hong Kong SAR
Over 2 years using the app
Webkul Software Pvt Ltd replied April 21, 2022

We are incredibly grateful that you took the time out to leave us this amazing feedback !! - Team Webkul