Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for transforming single vendor stores into multi-vendor marketplaces. They praise its advanced inventory management, customizable settings, and user-friendly interface. The app integrates with platforms like Stripe for easy payment processing and is noted for its wide range of functionalities. Merchants appreciate the responsive customer support and find it particularly useful for selling digital assets.

April 16, 2018

Thank you so much Multi Vendor Marketplace theme. I love your app and team support.
Thanks

Aussie Girls Pearls Consultants
Australia
Almost 3 years using the app
August 13, 2021

I used this app and a number of added features for this app to create a multivendor marketplace which allows for booking services, pickup, delivery and shipping. I needed help implementing coding and Webkul was extremely helpful. They were very responsive, very friendly and very knowledgeable. They helped me solve problems and added the features to fit my needs. I will continue to use Webkul's products and highly recommend them to others even if you don't have a lot of programming knowledge. Their products a highly versatile allowing me to set-up my website to fit my vision for the company I'm working on. Thank you Webkul!

Bloom Baking
Canada
Almost 3 years using the app
August 10, 2021

Great team and after a bit of practice, the app gets easy to use and work your way around. Support team have been awesome the whole time!

netscots
United Kingdom
Over 2 years using the app
December 24, 2019

My experience with the team and the app is great so far. All my queries have been solved instantly.

soiled.in
India
Over 2 years using the app
Webkul Software Pvt Ltd replied January 3, 2020

Hi, Thank you for the review.
We are happy to assist you with all your queries.
Please feel free to write to us if you have any more concern.
Happy Selling :)

September 3, 2020

Best app ever and the support is excellent. Very impressed. The developer definitely took his time creating this app to perfection.

The Triangle
Bermuda
Over 2 years using the app
Edited May 5, 2020

I have been using this app for approx 8 months and highly recommend it. I think the customer service is excellent - I had a real issue a few weeks ago and they sorted it out extremely quickly and even offered a work around to fix the problem in the short term.

Gifted Local
United Kingdom
Over 2 years using the app
February 12, 2020

Multi Vendor Marketplace has great customer support, very reactive, responds quickly to demands. ;-)

Wholable
France
Over 2 years using the app
Edited December 10, 2020

I am giving this app 5 stars for the reason that the team is so quick to help and answer questions, and in my opinion, if you have a team that is so willing and quick to help, then you can accomplish your goals. As for the app, I do think it's a little confusing because there are so many options and you have to become familiar with each option to understand what it does. I do wish certain things, like the seller dashboard, was a little more clean looking and easy to use for the seller. I haven't launched yet and I worry about the ease of use when I finally start to have people sign up. I originally didn't like that you had to pay for every little feature, but I realized that the cost doesn't come close to how much it would cost to have someone create what you are getting in this app and the customer service is superb! Something to note - I originally had a third party theme for my store and certain features weren't working properly with the app. If I had a full time developer I probably could have kept that theme but I ended up switching to a Shopify theme, Impulse, and I'm so happy I did. I wish that in the beginning I had known that it would work better with a Shopify theme because I could have saved myself time, but when you're starting something up a lot of it is trial and error and hopefully this saves someone that error in the beginning! All of this being said, I think the team is working hard to make this app consistently better. I think what they have created right now is a great base that they know is not perfect but that's why they are there to help. I'm excited to launch, especially knowing that if I come across an issue I feel confident that I can reach out to them. My ratings would be a C for the ease of use of the app but A+++ for the team! And that's the rating I feel is most important. If you end up going with this app I would say go into it with the right expectations that it could take some time to get it up and running as smoothly as you would like. But we're all trying to start something so having correct expectations around this should be a no brainer. I also think you have to realize that they haven't just created an app that deals with one feature but an app that has layers upon layers of features. What they have created is really great and if you put the time in and utilize the help they are so quick to offer then it will be worth it in the end. Thank you guys for all the help you've given me this far!

Muse Marketplace
United States
Over 2 years using the app
May 24, 2017

Great service from Neha. Despite the fact that the language and time-zone barrier are at times challenging, the support team of this app always does their best to assist with any problems quickly and efficiently. They are also willing to do customization. I think a live chat option would be a very nice add-on for the support team.

Ketuti
South Africa
Over 2 years using the app
June 19, 2020

Very good and quick customer service, constantly available to help us and to find solutions to our problems.

art2act
Estonia
Over 2 years using the app