Reviews (833)

Overall rating
4.5
Counts per rating level
  • 80% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for transforming single vendor stores into multi-vendor marketplaces with features like automated payouts and efficient order management. They appreciate the user-friendly interface that simplifies product management and vendor interaction, with tools such as customizable dashboards, bulk product edits, and real-time chat. The app also offers flexible commission settings, dual sync, API support, and integration with tools like ChatGPT for enhancing product descriptions. Additionally, its seamless integration with payment platforms like Stripe simplifies transactions, and the responsive customer service team is noted for improving efficiency, vendor satisfaction, and customer engagement.

Edited January 22, 2021

The Useless Pancreas - a marketplace for Type 1 diabetics. It does take some time and patience to understand how the software works, but the app itself provides a number of great features and customizations. On top of that, support from Jyoti has been top-notch. Quick replies and great service! Thanks to the Webkul team for developing a very robust multi-vendor program and layering in wonderful service!

The Useless Pancreas
United States
About 2 months using the app
January 17, 2018

Good shopfront, faily easy to use.

Metropolisaustralia
Australia
About 2 months using the app
June 10, 2020

Multivendor marketplace by Webkul is a solution to all my needs. It helps to save me tones of money and time. Very professional and attentive support team. If I have any questions, fixes etc, they always help me. Thanks to them I will launch my project so soon. Thank you Webkul!

Vendoor
Israel
About 1 month using the app
July 7, 2023

this app is a game-changing tool, combining intuitive functionality and advanced features for a seamless vendor management experience. Its user-friendly interface and efficient inventory management make it an indispensable asset for any e-commerce business. The prompt, courteous, and professional customer support team is always ready to assist, adding significant value to this comprehensive tool. Highly recommend for anyone looking to streamline their multi-vendor operations.

私のストア
Japan
About 1 month using the app
October 19, 2023

Parfait pour le moment... TOP

Art Metallic
Switzerland
About 1 month using the app
December 23, 2015

Thanks, very easy to install this app.
And great customer service.
Victor

Zanlea
Spain
About 1 month using the app
January 31, 2018

Great App and even better support.

Yindee
Thailand
About 1 month using the app
Edited June 29, 2020

We uploaded this app, but have major issues with the multivendor shipping. We've reached out to them for over 1 month now, and they are very slow to respond and still have not given us any solutions. Our business is suffering from this and we have not had any help or support. There is no one you can speak to, and they take forever to respond back

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Part 2:
Webkul will only allow you to book a live chat for 20 mins. Once you reach the 20 mins time, they will tell you straight that you already reached the time allocated to you and you need to book another slot. Also, the booking confirmation is late.

Webkul needs to improve its support to its customers. Please stop advertising that you provide 24/7 support. That's not true.

We have raised more than a dozen support tickets so far because we are facing a lot of issues and limitations with the app.

Kinzzi
United Arab Emirates
Over 3 years using the app
Webkul Software Pvt Ltd replied June 7, 2020

Hi, Thank you for the review.
Please excuse for the less satisfied experience with the App. But as I can check from the support tickets, the team is trying to help you in all the possible manner.
We even had multiple one to one sessions, so we can solve all your issues, if technically feasible.
Get in touch with the support team as they are waiting for your response.

Edited July 27, 2017

For me, for its price... This is the best multi vendor app so far on Shopify. Not just the app. The support [ Nitika Srivastava.] has been amazing in their swift responses and help anytime they are needed. If you are looking to create a multivendor app. You just found it Get the App. - www.marjose.com

Madera Ph
Philippines
About 1 month using the app
May 5, 2020

Very good support from Webkul happy and satisfied. Team is polite and issue oriented good response of queries with in time.

Pharma Supply
India
About 1 month using the app