Reviews (842)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for transforming single vendor stores into multi-vendor marketplaces, highlighting features like automated payouts, advanced inventory management, and customizable dashboards that boost efficiency and vendor satisfaction. Additional features such as real-time chat, bulk product edits, and API support streamline management and improve the shopping experience. The support team is praised for their responsiveness and effective live chat service, ensuring the app stays updated and relevant.
Refine
-
By rating
this app is a game-changing tool, combining intuitive functionality and advanced features for a seamless vendor management experience. Its user-friendly interface and efficient inventory management make it an indispensable asset for any e-commerce business. The prompt, courteous, and professional customer support team is always ready to assist, adding significant value to this comprehensive tool. Highly recommend for anyone looking to streamline their multi-vendor operations.
Thanks, very easy to install this app.
And great customer service.
Victor
Great App and even better support.
Parfait pour le moment... TOP
We uploaded this app, but have major issues with the multivendor shipping. We've reached out to them for over 1 month now, and they are very slow to respond and still have not given us any solutions. Our business is suffering from this and we have not had any help or support. There is no one you can speak to, and they take forever to respond back
-----
Part 2:
Webkul will only allow you to book a live chat for 20 mins. Once you reach the 20 mins time, they will tell you straight that you already reached the time allocated to you and you need to book another slot. Also, the booking confirmation is late.
Webkul needs to improve its support to its customers. Please stop advertising that you provide 24/7 support. That's not true.
We have raised more than a dozen support tickets so far because we are facing a lot of issues and limitations with the app.
Hi, Thank you for the review.
Please excuse for the less satisfied experience with the App. But as I can check from the support tickets, the team is trying to help you in all the possible manner.
We even had multiple one to one sessions, so we can solve all your issues, if technically feasible.
Get in touch with the support team as they are waiting for your response.
For me, for its price... This is the best multi vendor app so far on Shopify. Not just the app. The support [ Nitika Srivastava.] has been amazing in their swift responses and help anytime they are needed. If you are looking to create a multivendor app. You just found it Get the App. - www.marjose.com
Very good support from Webkul happy and satisfied. Team is polite and issue oriented good response of queries with in time.
Excellent. I wanted to replicate a Fiverr-like multi-vendor marketplace and it has all the essential features to do that. Only suggestion for improvement would be to double check some of the text as buttons, titles and call to actions are not following high editorial standards. From functionality point of view it is SPOT ON. Excellent.
* Writing this review about my experiences before going live with the marketplace* This is the way for us to get product market fit. The dashboard is easy to understand and what I like most is the quick response time of Webkul. I do not have a big team to build this company with me, with them it feels a bit like i do.
Thank You for these super amazing words. We're glad to hear that you're having an amazing experience. Happy Selling :) - Team Webkul
The App is thorough and needs some training but Asim's Support is friendly and very efficient.
It is widely worth 5 stars.
Thank You Asim
Thank you for this wonderful feedback & we couldn't agree more that app needs some training as it's loaded with tons & tons of features. That's why we offer complete On-boarding help to our merchants. Please feel free to connect in case of any further queries:) - Team Webkul