Reviews (842)

Overall rating
4.5
Counts per rating level
  • 80% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for transforming single vendor stores into multi-vendor marketplaces, highlighting features like automated payouts, advanced inventory management, and customizable dashboards that boost efficiency and vendor satisfaction. Additional features such as real-time chat, bulk product edits, and API support streamline management and improve the shopping experience. The support team is praised for their responsiveness and effective live chat service, ensuring the app stays updated and relevant.

July 7, 2023

this app is a game-changing tool, combining intuitive functionality and advanced features for a seamless vendor management experience. Its user-friendly interface and efficient inventory management make it an indispensable asset for any e-commerce business. The prompt, courteous, and professional customer support team is always ready to assist, adding significant value to this comprehensive tool. Highly recommend for anyone looking to streamline their multi-vendor operations.

私のストア
Japan
About 1 month using the app
December 23, 2015

Thanks, very easy to install this app.
And great customer service.
Victor

Zanlea
Spain
About 1 month using the app
January 31, 2018

Great App and even better support.

Yindee
Thailand
About 1 month using the app
October 19, 2023

Parfait pour le moment... TOP

Art Metallic
Switzerland
About 1 month using the app
Edited June 29, 2020

We uploaded this app, but have major issues with the multivendor shipping. We've reached out to them for over 1 month now, and they are very slow to respond and still have not given us any solutions. Our business is suffering from this and we have not had any help or support. There is no one you can speak to, and they take forever to respond back

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Part 2:
Webkul will only allow you to book a live chat for 20 mins. Once you reach the 20 mins time, they will tell you straight that you already reached the time allocated to you and you need to book another slot. Also, the booking confirmation is late.

Webkul needs to improve its support to its customers. Please stop advertising that you provide 24/7 support. That's not true.

We have raised more than a dozen support tickets so far because we are facing a lot of issues and limitations with the app.

Kinzzi
United Arab Emirates
Over 3 years using the app
Webkul Software Pvt Ltd replied June 7, 2020

Hi, Thank you for the review.
Please excuse for the less satisfied experience with the App. But as I can check from the support tickets, the team is trying to help you in all the possible manner.
We even had multiple one to one sessions, so we can solve all your issues, if technically feasible.
Get in touch with the support team as they are waiting for your response.

Edited July 27, 2017

For me, for its price... This is the best multi vendor app so far on Shopify. Not just the app. The support [ Nitika Srivastava.] has been amazing in their swift responses and help anytime they are needed. If you are looking to create a multivendor app. You just found it Get the App. - www.marjose.com

Madera Ph
Philippines
About 1 month using the app
May 5, 2020

Very good support from Webkul happy and satisfied. Team is polite and issue oriented good response of queries with in time.

Pharma Supply
India
About 1 month using the app
May 6, 2020

Excellent. I wanted to replicate a Fiverr-like multi-vendor marketplace and it has all the essential features to do that. Only suggestion for improvement would be to double check some of the text as buttons, titles and call to actions are not following high editorial standards. From functionality point of view it is SPOT ON. Excellent.

DCM Marketing Supermarket
Malta
About 1 month using the app
June 29, 2022

* Writing this review about my experiences before going live with the marketplace* This is the way for us to get product market fit. The dashboard is easy to understand and what I like most is the quick response time of Webkul. I do not have a big team to build this company with me, with them it feels a bit like i do.

NEW Konfettie
Netherlands
About 1 month using the app
Webkul Software Pvt Ltd replied June 29, 2022

Thank You for these super amazing words. We're glad to hear that you're having an amazing experience. Happy Selling :) - Team Webkul

December 13, 2022

The App is thorough and needs some training but Asim's Support is friendly and very efficient.
It is widely worth 5 stars.
Thank You Asim

Dope Skateshop
France
About 1 month using the app
Webkul Software Pvt Ltd replied December 21, 2022

Thank you for this wonderful feedback & we couldn't agree more that app needs some training as it's loaded with tons & tons of features. That's why we offer complete On-boarding help to our merchants. Please feel free to connect in case of any further queries:) - Team Webkul