Reviews (870)

Overall rating
4.6
Counts per rating level
  • 81% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 10% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for transforming a single vendor store into a multi-vendor platform, enhancing business operations and vendor management. It offers customizable features like advanced inventory management and integrates seamlessly with tools like Stripe. The interface is user-friendly, and the support team is noted for their responsive and effective global assistance. Continuous updates and reliable performance make it a cost-effective solution for marketplace needs.

February 24, 2017

Excellent application and excellent customer support. Thank you!

Kupujmo Hrvatsko
Croatia
30 days using the app
Edited June 1, 2018

Revisit on 6/1
Seller profile page is significantly slow. it is more than a minuite. It's US Friday, they don't fix this issue until next business day. sucks.
I also use their Shopify sync app. I am charged monthly. The app has a lot of problems. The seller can never successfully sync at one time. I had to follow up many times. The order was not created in the seller's shop and I had to apologize ...

Beni2
United States
Over 1 year using the app
April 8, 2021

This is a complete honest review. support good and fast. i was able to have it installed on my website quickly and i like it's look and feel. I would vividly recommend the app to anyone. Thanks . Good luck.

melanoexpress
United Arab Emirates
29 days using the app
March 24, 2021

I've left it several months before posting this review in order to give a balanced appraisal. The app has an excellent range of features for managing multiple sellers (we had 40 at launch) and is very customisable. The support team have been fantastic at responding to our many queries during the setup and onboarding, and have helped solve a number of problems. Would be great to see further ...

KHOEO
United Kingdom
Almost 2 years using the app
January 18, 2018

I've used this app for a year now and from day 1 it's been just a pain.

From charging me in the middle of trial, to constant and repeated bugs and issues from shipping not getting collected for sellers, to performance issues and massive slowdown, I highly do not recommend this application it's more work than it's honestly worth.

And instead of improving the system and fixing their issues they ...

Card A Ma Jigs
Canada
Over 1 year using the app
Edited May 24, 2022

We've tried out this app and soon found it can't satisfy our requirements.
So we quit the usage, this was last year (2021). We found invoices for April and May in 2022 simply out of blue. Or course, annoying and frustrating experinecs. Hope they will settle down this quickly.

모이아띠
South Korea
Over 1 year using the app
Webkul Software Pvt Ltd replied June 3, 2022

Hey, Please excuse us for the less satisfied experience regarding billing of the app. However, We would like to inform you that, We don't manage the billing of the app on our ...

August 18, 2023

Extremely good and dedicated service and a powerful app. Very highly recommended! Highly recommended in every way.

Kickio®
United Kingdom
27 days using the app
July 3, 2023

The platform is very good and the service is fast and efficient. Congratulations!
We are very satisfied with the service.

ADEGA ONLINE
Brazil
27 days using the app
Edited November 29, 2020

The support staff is very nice, however, if you have a simple problem it can literally take days to weeks to sort it out. If you have a problem you have to create a ticket. Then it takes 12 to 18 hours to get a response. The responses often do not solve the problem so you have to send another response and wait another 12 to 18 hours and around and around. You CANNOT get anyone on the phone or ...

NicheNoire
United States
About 2 years using the app
January 10, 2024

Webkul has been a help to us in many iterations of our business and is always very responsive when we send out an inquiry for support. They have a lot of capabilities that enrich the Shopify experience.

The PS Collective
United States
Over 1 year using the app