Reviews (1,972)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for breaking down language barriers, enhancing international customer engagement, and increasing conversions. They value its easy configuration, automatic browser language detection, and support for multiple languages. The translation quality is praised for accuracy and maintaining the original tone. Merchants also appreciate the fast and reliable performance, along with exceptional customer support, notably from team members like Milena, Susanna, and Dmitry. This app is noted for its comprehensive features and user-friendly interface, effectively helping stores expand globally.
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My first experience with support from GTranslate is very good. I was supported by MILENA that showed a professional response while being very friendly, pro-active and patient. She read my requests very well and offered effective ways of solving my doubts. Everything works fine and I am happy with my choice of ETranslate.
It translates correctly from English, I highly recommend it, they have helped me a lot with some requests that I have made. I am very satisfied with the application.
This app does what it says it does I had zero problems with it, and it makes my store look so much more professional. It's a must-have if you want conversions. Keep up the excellent work, GTranslate. I also want to thank Borya & Ella, the customer support agents who helped me set up my store to perfection. They went above and beyond—their consistently pleasant and positive attitude made the whole process so much easier, it was the best customer support service I've ever experienced again, thanks!
First of all, i would like to let you know that I have spend a lot of time, to search for the right translation app, some of them was okay and some of the apps was worse and the support as well.
How did I find this translation app? I have search for a menu (collection) app for my store, and when I try to translate the menu to Thai Language (with another translation app) it doesn't works, finally I have contact the app builder for my menu and they told me that their apps works with 2 apps only (one of this app) is GTranslate.
However, G-Translate looks at the beginning really easy, but a littlebit complex for beginners, but this should not be a problem, I have contact the customer service from GTranslate immediately and I got a really good and fast support by Susie.
Susie has assist me with the setups on the first day.
After this was done, I did some other works on the shop and did not replied to Susie's last questions earlier.
However, today I have contact Susie again and Susie send a clear instruction, (easy for beginners like me). For the Support from Susie, I would like to give 10 Stars of 10 stars if available.
For the App ( 4.5 of 5) Star. Could be a little bit more user friendly, but its okay if the developer cant do this, at least they have a great support. Overall, I recommend to purchase this product. Please Note: From English to Thai, I do not recommend to use the automatic translation, cause 80% percent of the translation are wrong.
Very helpful App.
The Best Translation App.
The Supports EVER.
I highly recommend everyone to use it.
Great app! You can choose different templates. The support team is also very good. Susanna helped me very well during te proces to fix the size.
I absolutely love this Multilingual app (GTranslate) and Ripa is so helpful in your customization. Thank you for your fast responses and insight.
Im facing language code with flag isuue Best Support Person Susanna instanty resolved my issue thank you
This app sets the most useful options to just not work properly. because they know what part is wanted and what your gonna use it with. so it's just set to not work properly and not match the look of other apps unless you pay. Which i can understand in this capitalist world. but still gtfh
Suzie and Suzan helped me so much! My whole page has been translated, i doubted if my external apps were able to be translated but this team did it! Quick responses and great service :)
Happy customer.