Reviews (1,976)

Overall rating
4.7
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective translation capabilities, noting its ease of setup and seamless integration with Shopify. It supports multiple languages and offers robust, customizable features. The app is praised for its reliability and quick performance in translating content. Customer support is also highlighted as responsive and efficient in resolving issues, enhancing both user experience and functionality.

August 14, 2020

App looks great, translated website into several different languages. The setup was seamless as we requested the help of the Customer Service team. We were lucky to have Lilit help us with the setup and all questions we had. Great support from Lilit - thanks again.

Le Bel Objet
Belgium
3 months using the app
Edited October 14, 2021

I spent the morning talking to Susanna who helped me with every problem, every whim. Thank you, thank you, thank you! My website is finally translated into 3 languages. After testing several applications, I highly recommend !

méson brussels
Belgium
3 months using the app
Edited January 20, 2020

Sono veramente soddisfattA della competenza e professionalità ricevuta dal supporto LILIT e ELLA. Grazie!!!!!!!!! :)

Italian Taste Abroad
Italy
3 months using the app
May 12, 2023

My first experience with support from GTranslate is very good. I was supported by MILENA that showed a professional response while being very friendly, pro-active and patient. She read my requests very well and offered effective ways of solving my doubts. Everything works fine and I am happy with my choice of ETranslate.

MyExcitingPet
Spain
3 months using the app
May 6, 2019

It translates correctly from English, I highly recommend it, they have helped me a lot with some requests that I have made. I am very satisfied with the application.

crushopping
Bolivia
3 months using the app
Edited April 27, 2020

This app does what it says it does I had zero problems with it, and it makes my store look so much more professional. It's a must-have if you want conversions. Keep up the excellent work, GTranslate. I also want to thank Borya & Ella, the customer support agents who helped me set up my store to perfection. They went above and beyond—their consistently pleasant and positive attitude made the whole process so much easier, it was the best customer support service I've ever experienced again, thanks!

V-endy
United States
3 months using the app
April 30, 2020

First of all, i would like to let you know that I have spend a lot of time, to search for the right translation app, some of them was okay and some of the apps was worse and the support as well.

How did I find this translation app? I have search for a menu (collection) app for my store, and when I try to translate the menu to Thai Language (with another translation app) it doesn't works, finally I have contact the app builder for my menu and they told me that their apps works with 2 apps only (one of this app) is GTranslate.

However, G-Translate looks at the beginning really easy, but a littlebit complex for beginners, but this should not be a problem, I have contact the customer service from GTranslate immediately and I got a really good and fast support by Susie.

Susie has assist me with the setups on the first day.
After this was done, I did some other works on the shop and did not replied to Susie's last questions earlier.
However, today I have contact Susie again and Susie send a clear instruction, (easy for beginners like me). For the Support from Susie, I would like to give 10 Stars of 10 stars if available.
For the App ( 4.5 of 5) Star. Could be a little bit more user friendly, but its okay if the developer cant do this, at least they have a great support. Overall, I recommend to purchase this product. Please Note: From English to Thai, I do not recommend to use the automatic translation, cause 80% percent of the translation are wrong.

NOQ Shop International
Thailand
3 months using the app
Edited May 3, 2019

Very helpful App.
The Best Translation App.
The Supports EVER.
I highly recommend everyone to use it.

Wireless Floor
Morocco
3 months using the app
July 28, 2021

Great app! You can choose different templates. The support team is also very good. Susanna helped me very well during te proces to fix the size.

Geargamers
Netherlands
3 months using the app
Edited August 27, 2019

I absolutely love this Multilingual app (GTranslate) and Ripa is so helpful in your customization. Thank you for your fast responses and insight.

Sol by Scan Dimension
United States
3 months using the app