Reviews (1,972)

Overall rating
4.7
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for breaking down language barriers, enhancing international customer engagement, and increasing conversions. They value its easy configuration, automatic browser language detection, and support for multiple languages. The translation quality is praised for accuracy and maintaining the original tone. Merchants also appreciate the fast and reliable performance, along with exceptional customer support, notably from team members like Milena, Susanna, and Dmitry. This app is noted for its comprehensive features and user-friendly interface, effectively helping stores expand globally.

June 15, 2019

very useful app, sometimes the traduction is not good but you can edit it manually with a user friendly interface, also the customer support is wonderful, thanks Borya and Ripa

Swootly
France
2 months using the app
Edited September 8, 2022

Update on 8.9.2022
I had another great service from customer support. This time from SUSANNA . I contacted GTranslate support through chat, because I wanted to know how to have a fixed language selector in my shop's header instead of the floating selector. Susanna answered back within a couple of minutes, offering to perform that change for me. She did it perfectly. This was great service and super fast. Thank you!
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I am still trying out the app (that's why it is still too early to give it 5 stars, as I need more time to try it out). However, the Live Chat support is already 5 stars for me. I came across some initial challenges and one in particular took some time to figure out. ELEN from Support was amazing, she never gave up finding the solution until she found it!! Super work from her and super support from G Translate!

Rio Martina
Germany
2 months using the app
January 3, 2020

The app installation was one of the easiest in Shopify's marketplace store! I did have an original issue, after adding the dns to google. the subdomains was not secure obviously. Contacted support and Ella took care of everything for me. Turned out refreshing after 60 seconds was a little to fast!. haha. Ella was great! Thank you.

Etech Rivals
United States
2 months using the app
February 15, 2021

perfect app to translate quickly and easily. Fast customer support thanks to Ripa I managed to solve a problem in just one hour !! Great

PetZoo Planet
Italy
2 months using the app
September 11, 2020

Great app that permits us to sell in the US, I believe this is the best traductor app. A special thanks to Ripa for the support!

Taxco De Mis Amores
Mexico
2 months using the app
December 17, 2019

Suzan was great helping me configure my store correctly, and avoiding translation of currencies' names!

VITRINITY
Colombia
2 months using the app
Edited July 2, 2019

I customized Simple theme on my bmaxstore.com and added Gtranslate App. And request the Team for some Expertise tweaks from one the Developer. She was great, knows what she does. Keep up.

BmaxStore
Portugal
2 months using the app
Edited January 1, 2023

Hi Guys, the app has no comparative at all, stop looking around because this app it´s the only one that translate the pages and the contents. The only issue I have is when I select the position of the widget is about 5 cm from the top of the page, only the ¨nice drop down with flag¨stay at the top of the page, but I did not contacted the support yet because of the new year.

VIPets
United Kingdom
2 months using the app
Edited December 17, 2020

Amazed by how easy this app is to use and configure. After all the apps i had searched and tested with all here restrictions of limited words use, i mean come on how you going to win people over when you translate only half the words because of the restrictions. this app is just amazing. no word amount restrictions. That’s right NO WORD AMOUNT RESTRICTION. every word is translated. With no fees brilliant for my start up business. Stop searching and hit download. Thanks Gtranslatexx Especially thank you Ripa and Ella.xx great customer service.x

Homeaesthetics.uk
United Kingdom
2 months using the app
October 14, 2020

For now, the app is doing great! Once you understand how to edit the translations, it's super easy. For the set up, Ella was very helpful :-)

RE-LEAF
Belgium
2 months using the app