G | translate , 1,937 reviews

Overall rating
4.7
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its accurate translation capabilities, enhancing global customer engagement and conversions. It's user-friendly with a responsive support team. Despite occasional slow service and translation issues on the checkout page, the sentiment is predominantly positive.

Edited September 24, 2019

The customer support was excellent. I was attended by the assistant Susan and who was very helpful and friendly..

PECEGUEIRO & F.os
Portugal
About 2 months using the app
January 8, 2019

I don't know why people are complaining or giving this app 1 star review.

We installed the app, ran into an issue because it was floating every where, emailed support, Ripa the next day fixed it for us and made it look like it was integrated with the app. Please email them and ask instead of leaving bad review and be patient, in a world of a developer things takes weeks and month to implement..

Keep up the good work and 5 stars all the way, we will be upgrading to the paid version later on

scanvas
Canada
About 2 months using the app
August 26, 2020

Great application, perfect for my shop. Thanks to Susie for the help, she was really valuable.

Hemotional
Italy
About 2 months using the app
Edited July 29, 2021

I really like this app, customer care is very helpful. I had a problem and Arshak, Susanna and Ripa really help me and solved it in a few minutes

Akireh
Italy
About 2 months using the app
July 14, 2020

Ripa was super helpful and made installing the app a breeze. Looking forward to serving pages in different languages. Thanks!

Halcraft Collection - Owners & Creators of Bead Gallery™
United States
About 3 years using the app
November 9, 2019

Mrs Ripa has helped me on a saturday. She was extremely patient because we had to change many things mainly because i changed my mind a lot, but after this the result was 100% satisfaction for my new web site. You know when you get really the 100% you feel so confident and happy that all will go well.
I am thanking GTranslate for their magnificent work.
C. Karikoglou- CGKESHOP owner

CGKESHOP
Greece
About 2 months using the app
March 12, 2023

I am really satisfied with this app and the service it provides. Suzan was a great help in addressing my specific requirements and she was very patient throughout the process. Quick responses, excellent service, and high quality. Thank you G |
translate, and a special thanks to Suzan!

Hollanda
Morocco
About 2 months using the app
Edited December 25, 2019

Its Christmas Day and I wanted to change the look/placement of the translator... I hit live chat and get the best instant customer support. Not only did Susie reply within seconds, but she also requested access and customized the widget herself. Fire customer support. Thank you so much. Merry Christmas!

NOVACO
United States
About 2 months using the app
Edited December 2, 2020

Absolutely best, 10/10 customer service, fast, very helpful and kind. Shout out to Borya and Ella who made my site more international, and professional looking. Thanks again!

dropaza
Spain
About 2 months using the app
July 28, 2021

Great app and perfect client support. Had to contact them a few times – Elen did a great job assisting me!

Rustilė
Lithuania
About 2 months using the app