Reviews (1,972)

Overall rating
4.7
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for breaking down language barriers, enhancing international customer engagement, and increasing conversions. They value its easy configuration, automatic browser language detection, and support for multiple languages. The translation quality is praised for accuracy and maintaining the original tone. Merchants also appreciate the fast and reliable performance, along with exceptional customer support, notably from team members like Milena, Susanna, and Dmitry. This app is noted for its comprehensive features and user-friendly interface, effectively helping stores expand globally.

September 2, 2020

OMG, I have never seen a such customer service, especially i want mention Ripa, she has solved all my request in minute professionally, and believe questions were not from easy ones. This is a really best app to use for translation of website, i suggest everyone.

RK Electronics
Czechia
About 1 month using the app
June 20, 2019

great app translate pro and very fast and also the app have best support thank you Borya for help me setupe and install the app in my store
all the best

BargainGood
United Kingdom
About 1 month using the app
October 6, 2020

Looove this app!! It has a fantastic helpcenter. Borya helped me out so much.. quick and friendly, perfect! thank you very much <3

Supremelures
Netherlands
About 1 month using the app
Edited October 6, 2021

Very interesting app with a nice widget for translate your ecommerce and a great support with Arshak. Recommended.

IT - Drunky Party
Italy
About 1 month using the app
May 4, 2020

Great app customer support is super helpful and all translations are really great. Lilit helped me :)

MysteryAnime
United States
About 1 month using the app
June 27, 2019

I had the best help from Ella and Lilit, they did everything very efficient, professional, and very polite.

D.& A.
United Kingdom
About 1 month using the app
June 19, 2020

Have some problems with app, but Suzan was perfect in assist me. Made everything fast and easy.
Thank You!

Kūlē - Dalykai iš Balio salos
Lithuania
About 1 month using the app
Edited February 15, 2019

Great should be, just the shopping cart and payment page can't be translated, it would be better if it can be perfected.
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My default shopify domain name can't use the payment function, can I solve this problem?

HOOMIL-Qualität ergibt sich aus unserem Fokus
China
About 1 month using the app
Edited July 30, 2024

The apps works, but not on all fronts. It doesn't (automatically) translate reviews from the Yotpo app (like with the rest of the site) via the ''Auto switch to browser language'' function. Only when you refresh the page or reselect the country flag. Also this Yotpo app review text is not a fixed content (section) of the website itself - it is not visible when editing the site from the frontside (creating extra subdomains will not work in our opinion), so we had the feeling the text 'initially' stays locked when someone is visiting the page for first time. We have asked the Support team of G-translate to get this fixed/unclocked.

We asked for help, and been told if we upgraded our subscription plan to paid (again) we would get the help. But once we have done that, it turned out (almost directly) it could not be solved.

It makes it a bit sad because we already made it clear from the beginning we already have subdomains via Translate & Adapt and showed screenshots of it as well. So they could have known and advised us earlier instead of advising to get paid plan first. Therefore it makes it a bit less experience. If it can be looked at and fixed properly then we would be grateful

Kadoing
Netherlands
Over 2 years using the app
Edited April 22, 2021

This is an Amazing app. Easy to install and work perfectly Great customer service. Friendly and Fast. Ripa solved my problem just within a few seconds. I recommend this app to others . Thanks Ella for her help !!! And this time Borya Thank you very much , he works really really efficiently

Cassiy
Hong Kong SAR
About 1 month using the app