Reviews (1,974)

Overall rating
4.7
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for breaking down language barriers, enhancing international customer engagement, and increasing conversions. They value its easy configuration, automatic browser language detection, and support for multiple languages. The translation quality is praised for accuracy and maintaining the original tone. Merchants also appreciate the fast and reliable performance, along with exceptional customer support, notably from team members like Milena, Susanna, and Dmitry. This app is noted for its comprehensive features and user-friendly interface, effectively helping stores expand globally.

June 28, 2021

First, I need to say that G-translate is not the first translation app, I tried. So, I really can compare. G- Translate was the best. To translate a complete shop, with some parts, that have to be not translated, different legal parts and buttons... In general. It's not the easiest thing you can do on your shop. I really recommend the app, because, the support is literally the best support you can imagine. I really struggled a lot. The Support was always kind, respectful and very understanding what the problems were. In fact, a developer changed a few things for me, and that is not self-evident. Susanna & Arshak - You have done a great job and i am really happy now. Thank u Guys

Whoop Hoop
Germany
28 days using the app
February 20, 2023

very good support of elena, kind and higly knowled person. helped me with everything and very fast and good service

Swethings.
Sweden
28 days using the app
December 1, 2020

Suzan is so kind and professional in helping, i contacted them a bunch of times for different problems and they always helped and solved it, and the app works very good.

MexDe
Hong Kong SAR
28 days using the app
September 26, 2022

Great support from Ella to activate a full responsive translation for my website thanks and it's highly recommended

manzzeli.com
Egypt
28 days using the app
March 1, 2021

The support is great. Have been help by a number of people like Borya, Arshak and Ripa. Borya has even stayed outside his working ours to help with my issue. Really appreciate this kind of dedication, cannot stress that enough!

Smileicon® Online Shop
Germany
28 days using the app
Edited October 12, 2020

I am very happy with this app and their support team. I wanted to make some changes to the language selector and asked for their help. Lilit helped me a lot and made him look exactly the way I wanted. I would always recommend it.

BigMoole - Online Shopping
Morocco
28 days using the app
June 23, 2020

Awesome support from Ella!

Coomfy
Germany
28 days using the app
September 28, 2020

Es perfecta. Se configura en un minuto y funciona en cualquier texto sin ningún problema. Me ha dejado muy sorprendido. Un 10.

Fitindoor
Spain
27 days using the app
July 20, 2021

If I can write a negative star review for the G Translate support I will. The app has various problems, on which their Support is completely unhelpful 1) Incompatibility with Shopify's sitemap URL structure, resulting in all local language URLs being wrong on the sitemap, which is bad for SEO. I had to use a complex workaround. 2) Auto switch to browser language - it does not work, and their support is completely unhelpful, to put it nicely 3) Related to #1, with GTranslate each language will be a different subdomain, resulting in Google itself deeming every language as separate websites, which is terrible for SEO If you don't care about SEO and auto-switching to your customers' languages this app works fine. But you do, stay away from it!

Ideali
Hong Kong SAR
Almost 2 years using the app
December 10, 2020

Good app providing accurate translations. The developer also offers a good customer service, Ella has been very helpful!

Jules & Gabrielle
France
27 days using the app