G | translate , 1,931 reviews

Overall rating
4.7
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its accurate translation capabilities, enhancing global customer engagement and conversions. It's user-friendly with a responsive support team. Despite occasional slow service and translation issues on the checkout page, the sentiment is predominantly positive.

Edited May 13, 2020

Excellente extension, merci au staff compétant de Gtranslate toujours à l'écoute et volontaire pour aider et spécialement Susie et Ripa.

VRACADO
Belgium
About 3 years using the app
Edited February 7, 2019

Great App for any website that needs two languages or more, amazing customer service - would highly recommend to anyone! .........

Atwater Atelier
Canada
About 3 years using the app
Edited August 27, 2020

I spoke a few times with Lilit and she is amazing! She fixed all my translation problems. So happy I can count on her. THANKS SO MUCH FOR THE AMAZING CUSTOMER SERVICE.

Timommii Store
Canada
About 3 years using the app
Edited October 16, 2019

Very good, nice service. Lilit fixed my problem with a lot of patience and knowledge. I highly recommend this app! Very quick and easy to install. Thank you Lilit!

DécOrigine
Canada
About 3 years using the app
Edited March 20, 2020

Hello, the app works great, thank you.
(SOLVED) Only 1 SUGGESTION: It would be great if the language can auto-switch WITHOUT having to show the widget

Additional note: Really great support, honestly, one of the best

Bombay Sunset Jewellery
Spain
About 3 years using the app
June 30, 2020

At the beginning, it was complicated but thanks to the crew specially to Ella we solved the problems. So try chat before you give up :)

BOMARKT
Germany
About 3 years using the app
Edited December 1, 2020

A huge thanks to Borya,Ripa, Suzan, Lilit, Susie, Ella & Sergey who supported us through the whole trial period with any questions, concerns & rectifying mistakes. To have an entire website instantaneously translated is just incredible. The translations are of course very literal and need to be adapted / edited by us but to have the website instantly available & at least accessible to customers in their language is still amazing. The main online editor page is extremely user friendly, straightforward, & shows changes instantly on your webpage which is extremely satisfying. The URL translations have been a learning curve for an unexperienced person in this area but the online chat support here was outstanding. The online support was incredible, but the one thing we would of liked is to have more in depth beginner guidelines (e.g. a list of do's & dont's, url translations for dummies haha) & information to be able to understand how to make changes ourselves or how not to make the mistakes in the first place - especially when dealing with the delicate URL translations. Overall we are super happy to finally be on our way to having a perfectly translated website (with our continuing human translations/editing) and an SEO optimized site including the .de urls. We will be for sure continuing our subscription with Gtranslate.

BioBunnies
Germany
About 3 years using the app
November 20, 2020

I used this app to translate my website into French from English. It is working flawlessly. Everything can be translated with this software and it works marvelously. Most importantly, their customer support is PHENOMENAL. I had the pleasure to work with Ripa from their team and several others while I had some questions at the start. They all helped me get through the issues WITHIN MINUTES. Everything solved.
Can't recommend this Shopify App highly enough.

Red Sun Therapy
Canada
About 3 years using the app
June 25, 2020

Susie was super helpful & was able to install the widget perfectly on the website. Very great app, thank you!

GABRIEL CHAUSSURES
Canada
About 3 years using the app
March 26, 2021

The Support is magnificent. They are always there for you and they solve it quickly. Susana is great

Ettrone.com
United States
About 3 years using the app