Reviews (1,972)

Overall rating
4.7
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for breaking down language barriers, enhancing international customer engagement, and increasing conversions. They value its easy configuration, automatic browser language detection, and support for multiple languages. The translation quality is praised for accuracy and maintaining the original tone. Merchants also appreciate the fast and reliable performance, along with exceptional customer support, notably from team members like Milena, Susanna, and Dmitry. This app is noted for its comprehensive features and user-friendly interface, effectively helping stores expand globally.

July 25, 2019

The app works great, when it works.

We changed the skin of our site and that caused a major bug in the system, that nothing could be bought on the translated pages. It took a lot of time for your technicians to fix it, but it got fixed.
Afterwards - the small tweaks were done really fast and competently.

Thanks to Tigran and Borya for the help.

Bungi Bungi
Netherlands
11 months using the app
October 28, 2022

Elen, Susanna, and Arshak from gtranslate group do the best jobs, really thx for their help and it works well now.

Mini Power
Germany
15 days using the app
Edited April 12, 2021

Please improve Lithuanian translation from English. Customer support is 10 from 10. Spcial thanks to Lilit

cuatrocase
Lithuania
11 months using the app
May 4, 2020

Hi. I have a very good technical support online, They helped me with everything I needed, special thanks to
Suzan and all the team, THANKS!

LAYTH SHOP'
France
15 days using the app
November 18, 2019

The installation was a smooth process thanks to Ella who set up my wizard for me. She was helpful, attentive, and answered all my concerns promptly. I think this app will really help my international conversion rate increase!

Humble Brag Official
United States
15 days using the app
June 11, 2020

Very very goooooooood app.
I faced a bit of a problem, but one I couldn't solve.
An employee named Borya solved it immediately.
You can trust and write this app.
Send a message!
It will be solved very quickly.
However, it is not handled when those people sleep ^^
I hope you choose the wrong time and not complain.

HoonHee Shop
Vietnam
15 days using the app
April 17, 2020

Haven't used it long, but first impression seems to be really decent. Customer support is also responds pretty fast - Ella made sure that everything's in order. :)

Totsleep
Latvia
14 days using the app
Edited March 4, 2020

Thanks Rafael for your excellent service! I appreciate it very much. Even though I had some problems, he followed up personally and made sure that everything would work in the future. The service is very professional!

Mademoiselle Personnalité
Canada
14 days using the app
Edited July 16, 2020

The app is pretty good but the free version is very limited and does not allow any customization (or the possibility to contact the provider) despite incorrect translations

Arabic Spirit
Morocco
About 1 year using the app
April 25, 2022

I really liked how good and detailed and patient the call center agent Elen was. I am new to G Translate and it can be a little complicated in the beginning, especially the whole domain name and registration process. She helped me patiently step by step and I got it all working. Excellent work!

Lashee
Pakistan
14 days using the app