G | translate , 1,937 reviews

Overall rating
4.7
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to accurately translate content, enhancing communication with international customers. It's praised for its user-friendly interface, exceptional support team, and immediate improvements in global engagement and conversions. The smooth integration process, SEO setup, and conflict resolution are also appreciated. Its consistent performance indicates its reliability.

Edited August 19, 2020

great support! Fast and I got to know hwt I need !!
easy handling and knowledge

Thank you very much

NIQUA®-SHOP
Germany
About 6 hours using the app
Edited December 6, 2020

This is the worst translate app I have ever installed! Really hard to edit translations. Not user friendly dashboard.

Mah Roc
Türkiye
6 days using the app
September 20, 2022

The replies from customer service were very prompt, and Susanna helped me with the typography, and I am very grateful to her. The pages are also compatible and overall I am satisfied.

artyaya
China
About 6 hours using the app
August 4, 2022

I don't know why it can't be used in my mobile website.I need your help.Please contact to me,thank you!

Liviavogue's Store
China
5 days using the app
Edited June 4, 2020

This is an update of my first review. I can definitly affirm that the customer service is exactly what we are expecting when we are in business. Susie is the second developper who helped me. I asked few changes and she did all with patience and care. She managed perfectly how I wanted to be. My website look very serious with this app. A big thank to Susie and Lilit. Lilit was a very helpfull, kind, and reactive assistant . The app is amazing. I probably installed 10 different app in my shop before to find the good one. and for 8 dollars per month you get everything you need. I am so happy, my website in a few minute is ready with an excellent translation. And I have a lot of words. Recommended for people who needs something serious. Thank you for this app and the customer service!

Microcosmoses
Greece
About 5 hours using the app
September 1, 2019

Very quick and great support from the team. Special thanks to Suzan. She help me integrating the app with my theme.

Tuffrider Canada
United States
About 5 hours using the app
September 10, 2020

I don't recommend this app. A lot of bugs, bad user experience. After we spent 2 days fixing the auto translation (which was super bad), the edits weren't saved.. Very bad customer support specially Ella and Angela.

Queuecaps
Qatar
6 days using the app
April 30, 2020

Added the app this morning and had to contact their support for two technical issues. Had the pleasure of dealing with Ripas and Borya which were quick an efficient in helping me. Couldn't ask for better support!!

Lonzo 1926
Canada
About 5 hours using the app
Edited November 26, 2019

I got it installed in the end but editing translations turned out not easy so I went for another option. There are a few ways of translating the text. Edit text option through their app gave me a few languages, but not all I wanted to be translated. Maybe giving customers a catalog option would have worked better. Another option, editing text through my website, had half of the text missing. I guess, if you have more advanced IT skills this should not be a problem but I struggled.
Their customer service was 5 stars, very helpful. They do need to improve some parts of UX to make text edits easier and signing up less confusing.

Chair Buddies
United Kingdom
6 days using the app
April 14, 2019

I cant thanks Borya enough for all the support I got, on sunday! He answered all the questions I had, for me who knows nothing about coding at all. He patiently answered everything! And more he installed for me the language menu converter exactly where I wanted on my website, both mobile and desktop version and it looks perfect and professional on my turbo theme! I was scared to start using their platform for translating, but way less now. And their fees is very reasonable. Last night I installed it and it was not working like I wanted so I deleted it, and even the deleting was super easy. I just don’t understand why everyone is only talking about the others apps. They have stellar service! Thanks Borya!

Mynoush
Canada
About 5 hours using the app