Reviews (1,972)

Overall rating
4.7
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for breaking down language barriers, enhancing international customer engagement, and increasing conversions. They value its easy configuration, automatic browser language detection, and support for multiple languages. The translation quality is praised for accuracy and maintaining the original tone. Merchants also appreciate the fast and reliable performance, along with exceptional customer support, notably from team members like Milena, Susanna, and Dmitry. This app is noted for its comprehensive features and user-friendly interface, effectively helping stores expand globally.

Edited August 31, 2020

I am using this app and it really helps me increasing conversions. Now I am targetting multiple language audiences. Best app
I love the technical support from ELLA

CoffecUAE
United Arab Emirates
About 3 hours using the app
April 28, 2023

This app really works very well! I have an old tamplate, so the app had to be installed entering the code of my site, which is really out of my technical skills. I contacted the technical support and Jei fixed it within 30 minutes. Thanks Jei!

TONAMI
Belgium
About 3 hours using the app
December 3, 2019

Customer service with Suzan was GREAT! Excellent help with my install. She helped custom code my desktop and mobile version of my website. In a couple of hours I now have translated websites all over the world.

K9 Mask
United States
About 3 hours using the app
August 26, 2020

Awesome help from Lilit, great work thanks, I raccomend it
I've had some issues at the beginning and they solved to me very quickly

VALUXURY
United Kingdom
About 3 hours using the app
February 26, 2020

Great translation.
I had problems setting up, but the help desk was just amazing. Everything is working fine now. Many thanks to the support staff Borya

Allure Fashion Store
Ukraine
About 3 hours using the app
October 26, 2021

wow what a great bit of customer service Elen was just fantastic and really helped me with the setup - without her i would of given up ages ago!!! The app is looking like it will work really well so very excited for this, just happy i had the support as i wouldn't of been using it right now otherwise. !!

Bell Tent Sussex
United Kingdom
About 3 hours using the app
April 30, 2021

I was having trouble placing the drop down bar where I needed it. I chatted with Lilit and she did an OUTSTANDING job fixing it exactly where I needed it. Thanks!!

Oh Em Gee Boutique
United States
About 3 hours using the app
June 23, 2020

My theme made the integration process more difficult than it should've been..but Lilit provided the best customer service ever! Not only by answering my questions but also by helping me set up the widget in a way that made sense for my theme. I'd honestly give 10 out of 5 stars if I could!

Thank you, Lilit!!

Card Cavern Trading Cards, LLC
United States
About 3 hours using the app
Edited October 21, 2019

She provided me with a good service and solved my practical problems. The language is directly displayed as what I want, non-English, thank you very much!

Ecowash
Vietnam
2 days using the app
April 28, 2020

Great support from Lilit who helped me set up the whole app, I highly recommend it and everything works perfectly. Thank you again

IN CAUDA VENENUM
France
About 2 hours using the app