Reviews (1,976)

Overall rating
4.7
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective translation capabilities, noting its ease of setup and seamless integration with Shopify. It supports multiple languages and offers robust, customizable features. The app is praised for its reliability and quick performance in translating content. Customer support is also highlighted as responsive and efficient in resolving issues, enhancing both user experience and functionality.

Edited April 13, 2020

The Gtranslate app has a lot of features but it is a little bit difficult to understand how to set it up if you are not so good with IT. Luckily they have a very good technical support online, I was chatting with Lilit and she helped me with everything I needed, even doing some customisation for me... very glad I found someone to help me, THANKS!

New Lovers Shoes
Spain
3 days using the app
October 29, 2020

We use this app to translate our website from EN to FR (we're a Canadian gift company). Lilit was very helpful through the live chat to help us setting it all up.

Main and Local
Canada
About 3 hours using the app
February 16, 2021

Suzan helped me a lot with any request I had so far. Was very kindly and replied to all single questions I had

MSMSTUDIO
France
About 3 hours using the app
January 25, 2021

Ripa's support was efficient and quick! She was able to answer all my questions and was very polite and professional.

Veda Fresh Press
Canada
3 days using the app
Edited August 1, 2019

if you want a robot as a costumer service well good look i have a problem with Cname and i try to contact them and always responds a robot with the same answer.

Danciela
Mexico
3 days using the app
Edited August 31, 2020

I am using this app and it really helps me increasing conversions. Now I am targetting multiple language audiences. Best app
I love the technical support from ELLA

CoffecUAE
United Arab Emirates
About 3 hours using the app
December 3, 2019

Customer service with Suzan was GREAT! Excellent help with my install. She helped custom code my desktop and mobile version of my website. In a couple of hours I now have translated websites all over the world.

K9 Mask
United States
About 3 hours using the app
August 26, 2020

Awesome help from Lilit, great work thanks, I raccomend it
I've had some issues at the beginning and they solved to me very quickly

VALUXURY
United Kingdom
About 3 hours using the app
February 26, 2020

Great translation.
I had problems setting up, but the help desk was just amazing. Everything is working fine now. Many thanks to the support staff Borya

Allure Fashion Store
Ukraine
About 3 hours using the app
October 26, 2021

wow what a great bit of customer service Elen was just fantastic and really helped me with the setup - without her i would of given up ages ago!!! The app is looking like it will work really well so very excited for this, just happy i had the support as i wouldn't of been using it right now otherwise. !!

Bell Tent Sussex
United Kingdom
About 3 hours using the app