Reviews (1,972)

Overall rating
4.7
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for breaking down language barriers, enhancing international customer engagement, and increasing conversions. They value its easy configuration, automatic browser language detection, and support for multiple languages. The translation quality is praised for accuracy and maintaining the original tone. Merchants also appreciate the fast and reliable performance, along with exceptional customer support, notably from team members like Milena, Susanna, and Dmitry. This app is noted for its comprehensive features and user-friendly interface, effectively helping stores expand globally.

March 2, 2021

This APP is great and functional and in particular I was impressed with their support (Susanna) for helping me. I highly recommend.

Feels Natural
Japan
Over 2 years using the app
Edited November 20, 2020

Thank you to Ella and Ripa they helped me a lot with my issues <3 Love your job also I love the app it's really easy to use

Majolita
France
Over 2 years using the app
January 3, 2020

While changing our domain we asked for GTranslate support and Ella was great about it: available, patient and straight to the solution

Avangard Diamond Tools
Italy
Over 2 years using the app
February 26, 2020

Thanks Ripa for your support. Amazing app and appreciated FREE support. I have recently installed the app, but support is really amazing and helpful.

Vohallo
United States
Over 2 years using the app
October 7, 2022

The CS Support is nice and helpful and solving the issue in time manner.
Happy to use this translation APP.

LEXY ®
Hong Kong SAR
Over 2 years using the app
June 29, 2021

I tried a few apps but could not go past GTranslate for what we needed. We needed a quick and easy to use translation app that didn't cost a fortune to use. The app may not have all the bells and whistles of other more expensive apps, but it is great value. The customer service has been excellent as well as I ran into a few issues with URLs and the team have been quick to respond each time. Highly recommended.

AquaTech Europe
Spain
Over 2 years using the app
January 8, 2021

Borya was so so helpful and faster!!The translations are so accurate. We Like the app so much! Thank you!

ANITIALS
Spain
Over 2 years using the app
December 1, 2020

Very satisfied with this app! Service very helpful! The team is great and always ready to help. I recommend strongly!

ORANGE AMOUR
France
About 2 years using the app
July 19, 2019

I wanted to check why cname didn't work for me and Ms.Lilit helped me perfectly. Thank you Ms.Lilit.

Soul of Arts
Saudi Arabia
About 2 years using the app
July 17, 2019

App works great and does as advertised. Pleasantly surprised by the quality of the machine translations, although you do need to dot the i's and cross the t's manually. Changing the translations manually works okay, but could be more user friendly. Hopefully the development team will continue their work on it, but it's certainly doable already. Customer service is absolutely brilliant. Quick response to questions, and they even fiddle with the code in Shopify for you to give you exactly what you want (thanks again Suzan & Ripa).

Qurbz
Netherlands
About 2 years using the app