Reviews (1,976)

Overall rating
4.7
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective translation capabilities, noting its ease of setup and seamless integration with Shopify. It supports multiple languages and offers robust, customizable features. The app is praised for its reliability and quick performance in translating content. Customer support is also highlighted as responsive and efficient in resolving issues, enhancing both user experience and functionality.

June 8, 2021

This app is great, it takes a little bit to get used to but the help is amazing and very helpful and they answer quick! Thank you Susanna and Ripa!

towgear
Canada
Over 1 year using the app
January 5, 2021

We faced some difficulties during setting up the App. We found an amazing support. Many thanks ELLA.

West Village Coffee
Kuwait
Over 1 year using the app
April 28, 2023

This app really works very well! I have an old tamplate, so the app had to be installed entering the code of my site, which is really out of my technical skills. I contacted the technical support and Jei fixed it within 30 minutes. Thanks Jei!

TONAMI
Belgium
Over 1 year using the app
Edited March 26, 2022

Unfortunely I must change my previous Review. the app stopped to work correctly a week ago, there is a great caos on my website at this moment: all the subdomains are offline, all the subdomains redirect on the italian checkout pages and not on the correct subdomains checkout and, MOST IMPORTANT, i have no support from the GTranslate theme to fix these issues asap. I have sended a lot of email in the last days without any result. I'm thinking to uninstall the app. Not good

Vinolog24.com
Italy
Over 1 year using the app
September 28, 2022

gTranslate meets our needs to translate our website quickly and quite accurately. The translation edit tool is another useful feature for us to adjust some technical terms. Thanks to Elen and Arshak for the technical support to translate all sections of our Shopify website, including the 3rd party apps.

Doric Lenses Inc.
Canada
Over 1 year using the app
November 20, 2020

I needed to get the hang of this app first. It's not very self-explanatory But the support they have is amazing. They helped me to get started within minutes. Specially Boryan and Tigran are super helpful and even take time to explain every rookie question or do custom adjustments. Highly recommended app.

HausWine
Germany
Over 1 year using the app
Edited October 21, 2021

The support team is the best! They can solve almost any problem for you. I had a very crucial problem i wanted to be solved and they've fixed it. Arshak solved the problem for me, i'm very happy now. Also, Susanne is a very kind and warm supporter thats almost always available. She helps out with very technical problems too. For example adding a google search form instead of the shopify standard search form, so visitors can search for my products in any language! Great support team, I highly recommend.

WOWGOOD
Netherlands
Over 1 year using the app
Edited February 19, 2021

The app works great, the customer service is even better. Thanks to Ella that fit the language switcher perfectly in the theme (this means a lot!). Also sort out all small issues super quickly. Borya also help me a lot with a second case. Guys are amazing. I definitely recommend the app to everyone and i will add it soon into another store too. thanks!

Rock'N'Roll Emporium
Italy
Over 1 year using the app
May 21, 2019

I would like to thank GTranslate for this excellent app. And the service is the absolute best. Kudos to Yana for the great service provided.... very efficient and effective assistance... will be looking into the paid version soon!

iGenWorlds
United Kingdom
Over 1 year using the app
July 14, 2021

Great app with great support. Arshak was quick to resolve a small issue we were experiencing. Many thanks.

Clearspring Ltd
United Kingdom
Over 1 year using the app