Reviews (1,965)

Overall rating
4.7
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for breaking down language barriers, enhancing international customer engagement, and increasing conversions. Key features include seamless Shopify integration, fast and accurate translations, subdomains, and manual editing options. It's easy to use, supports many languages, and requires no technical expertise. Customer support is quick, often resolving issues within 24 hours, with special mentions of team members like Susanna and Milena for exceptional service. The app is valued for its reliable and professional-quality translations, making it a useful tool for businesses aiming to expand globally.

Edited March 13, 2020

New theme so contacted the support. The new update installed and widget moved and setup in less than 10 minutes great support !!

VidaDeCalle
United Kingdom
Over 1 year using the app
July 15, 2020

Very friendly team, always on call. recommend. Very good translation plugin. I really like it. thanks all of you.

Lyric‘s Jewelry
Germany
Over 1 year using the app
November 22, 2021

The support member Ella shows a very cooperative, and I'm very happy to be served by her, the company support team is very friendly and precise, and good hearing well from customers. Thanks for all

Big Bazaar Online Shop
Bahrain
Over 1 year using the app
September 14, 2017

Great app for the price. "Yana" from GTranlate spent a lot of her time to answer my questions and solve the problem. Now I am using $79/m Shopify plan, and I had to pay $14.99/m for using this app.

I was looking for a translation app that would allow me to correct odd translation generated by an auto translation. This is what I was looking for. So far, working great. Thank you!

Lulucos
United States
Over 1 year using the app
October 22, 2021

I received a wonderful support with installing Gtranslate. "Susanna" was quick to understand the problem and then solving or helping solving. Thank you!

Juels.dk
Denmark
Over 1 year using the app
October 13, 2021

Ella helped me out in solving our translating problem . very good and fast customer service. cheeeeers

UZTZU | The Original 4-in-1 T-Shirt
Italy
Over 1 year using the app
August 13, 2019

This app is just the best...
Cette application est juste la meilleure...
bravo !!! I love this app for it's simplicity and perfect work

Bahore
Réunion
Over 1 year using the app
Edited September 27, 2021

Ripa is very knowledgable and helpful... although i was skeptical due to the knowledge of some of the other members, But Ripa saves the day all the time with little to no effort.

USA-Wholesale.com
United States
Over 1 year using the app
November 7, 2019

I am currently still using this app in trial version but I will certainly get the paid version when my trial ends. Even in my trial period I asked for help with the front-end design of the language switcher and Lilit from customer service started right away with coding accordance my webdesign. My switcher looks great!
Also I tried plenty of translate apps and GTranslate does the best work.

Alfy & Co
Belgium
Over 1 year using the app
Edited March 30, 2021

This app is really great! Not only are the free features exceptional, but the add-ons are definitely worth it. Additionally the service (provided by Ripa, Tigran and Susie) was so helpful, as they helped fix our Promo Popup and Free shipping banner translation.
Update: Arshak's service was amazing. He helped us fix our banner and some issues with translation on our website. Very professional service!

Cookiestruct
Canada
Over 1 year using the app