Reviews (1,965)

Overall rating
4.7
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for breaking down language barriers, enhancing international customer engagement, and increasing conversions. Key features include seamless Shopify integration, fast and accurate translations, subdomains, and manual editing options. It's easy to use, supports many languages, and requires no technical expertise. Customer support is quick, often resolving issues within 24 hours, with special mentions of team members like Susanna and Milena for exceptional service. The app is valued for its reliable and professional-quality translations, making it a useful tool for businesses aiming to expand globally.

September 2, 2022

I want to write this review because the team has helped me a lot with unforeseen difficulties when I was translating my website. Especially Susanna, has helped me a lot and I'm impressed by her work! No matter how big of a challenge came up, Susanna came to the rescue. Thank you Susanna and thank you to the rest of the gtranslate team for helping me!!

Motiviti
Luxembourg
12 months using the app
July 14, 2021

I was having such a hard time configuring everything since i have no knowledge about all of this, but Susanna helped me despite the trouble and really did a lot to get it all up with me ! Thank you so much again, one of the best customer service i met !

PlaySweet Lingerie
France
12 months using the app
Edited April 1, 2020

Very good experience with this application from the shopify store to put several languages in your e-commerce store giving greater reach at the level of customers from anywhere in the world in their native language, I have been very happy with the result achieved and I quite surprised his entire team Ella, Tigran, Lilit, Suise. Some translation failures to improve and with some applications that I had installed in my store. A great support giving constant solutions in a very kind, polite and professional way, responding to emails in a timely manner, I recommend them to all people who are thinking of translating your website and enjoy all the features it has.

Bellelunas
Spain
12 months using the app
Edited February 26, 2021

Ripa helped us really fast to solve an issue with our header section! Thanks again for the support.

Cuela
United States
12 months using the app
March 29, 2021

Great support, Ripa is very helpful assisting the request and patiently perform tasks. Keep it up!!

Ginzamaru
Japan
12 months using the app
Edited April 30, 2020

I checked almost all translate apps on the shopify and I think that GTranslate is one of the best ! The most important: GTranslate works, dont damage the HTML store code, like many other applications. Very good support f.ex. Ripa, Ella and Lillt they are very helpful ! ! !

monocreativity
Denmark
12 months using the app
Edited March 8, 2019

This is a phenomenal, smooth and insanely compatible auto-translating app which will expand your business on a global scale within seconds. And for the price? Don't look anywhere else!

Hair Loss Treatment to Regrow Hair
Lebanon
12 months using the app
Edited July 17, 2020

brilliant support, exceptional customer services I would recommend them as they helped me from scratch to finish the whole set up.

Vape Fanaticz
United Kingdom
12 months using the app
January 26, 2021

Great app, and Susanna and Ella are great :) Super helpful and nice. We created custom domains as well.

aequem
United Kingdom
12 months using the app
Edited May 16, 2019

Great support! Have tried many in the past, including free ones - but this is very easy to use and worth every penny! Borya was very helpful!

Siop y Pethe
United Kingdom
12 months using the app