Reviews (1,972)

Overall rating
4.7
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for breaking down language barriers, enhancing international customer engagement, and increasing conversions. They value its easy configuration, automatic browser language detection, and support for multiple languages. The translation quality is praised for accuracy and maintaining the original tone. Merchants also appreciate the fast and reliable performance, along with exceptional customer support, notably from team members like Milena, Susanna, and Dmitry. This app is noted for its comprehensive features and user-friendly interface, effectively helping stores expand globally.

May 7, 2021

what I like about GTranslate is the app ability to converted the entire store, Policies and all into multiple languages all from the dropdown, no limit on word and the support staff replies very quickly. very good app.

Maison Shurnel
Trinidad & Tobago
11 months using the app
Edited February 7, 2020

I've just installed the app and setting up the first translation on a custom domain proved to be a quite friendly process. Everything looks very professional and well organized, hopefully the quality of translations is on the same level. Moreover, the customer service support is fantastic, Susie, Lilit, Tigran, Ella and the whole team assisted me with several tasks in an extremely professional and supportive way! I would highly recommend choosing GTranslate for a multilingual website.

Roxanne's Jewellery
Romania
10 months using the app
July 22, 2021

Elen and Susanna were really really helpful to solve my problems with the translation!!!!!! :) -----

Benibeca
United States
10 months using the app
September 20, 2022

I would like to thanks the support team; Ella, Arshak and Elen. translating external apps is not always easy, the support provided all I needed to do so. The app is easy to use, and provide manual translation improvement as well as automatic translation. Custom domain is also appreciated. Thank you

Stop-Vieillissement
Malta
10 months using the app
August 19, 2021

Elen and Borya are really helpful and they are super responsive. The app is useful and easy to use if you do read the instruction carefully. Highly recommend to all of you if you are looking for a translation app.

marcusnmarcuscare
Hong Kong SAR
10 months using the app
Edited November 11, 2019

Suzan has been really great, her customer support has been responsive and reliable. Happy so far with the App.

WiFicandy
Ireland
10 months using the app
Edited August 24, 2020

Borya got me set-up for multi-lingual translation, so now I can sell to the world! I purchased the app and they did the full set-up. Thank you Borya for investing the time with me and your patience!

Essentials @ Metatron Concepts
United States
10 months using the app
June 24, 2020

Translates our site from English to French, and does it quite well. Customer support is top notch had a minor issue and Lilit responded and resolved very quickly.

TDLCanada
Canada
10 months using the app
February 19, 2021

I had a very good, courteous and efficient service with Susanna! Wow! She fixed everything in few minutes!!! I did contact her at 2h00 am (Montreal time) and she answered quickly. Very very very efficient!
The app works very good and the service is perfect. I use it for many customers and everything is always smooth and easy.

Petit Luxe Boutique
Canada
10 months using the app
Edited August 11, 2021

merci encore une fois Elen pour le soutien ! Le support est très utile pour faire ce que je voulais faire sur le site.La meilleure aide en ligne jamais offerte par Elen. Rapide et parfait.
La traduction est également très bonne. Le meilleur que nous ayons trouvé sur le marché au niveaux de qualité de service et prix.

Caproza™
United Kingdom
10 months using the app