NS Live Chat, Inbox & Helpdesk , 92 reviews
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It's a very good app. Rachel is very good support. The APP is very easy to use and very simple to set up. Their developer very quickly helped to solve the issue. everything looks perfectly fine.
Dear customer,
Thank you for the positive feedback! We're thrilled to hear that you find our app very good and easy to use. Rachel, our support team member, appreciates the compliment as well. 🥰🥰🥰
Our developer was glad to quickly resolve any issues you had, ensuring everything looks perfect. If you need further assistance in the future, feel free to reach out. We're here to help. 🥰🥰🥰
Thank you for choosing our app and sharing your experience with us.
Best regards,
Chloe
NestScale Customer Success Manager
I liked, how they supported me.
Dear customer,
It's wonderful to hear that you felt supported! I'm glad the assistance was helpful for you. If you have any further feedback or need more support in the future, feel free to let us know. Your satisfaction is our priority!
Regards,
Chloé - Customer Success Manager @ NestScale
Great app for live chat support user friendly and easy to use. The team always available to help out with any issue.
Dear customer,
Thank you for your feedback! We're thrilled to hear that you find our live chat support app great, user-friendly, and easy to use. Our team takes pride in providing excellent customer service, and we're always available to help out with any issues you may encounter. 🤗🤗🤗
Should you need any further assistance or have any questions in the future, please don't hesitate to reach out. We're here to support you. 🤗🤗🤗
Thank you for choosing our app and for sharing your positive experience.
Best regards,
Chloe
NestScale Customer Success Manager
Rachel was very helpful, my question was quickly answered and resolved, thank you very much! I highly recommend this app integration and their customer service!
Hi,
Thank you for taking the time to leave us your thoughts! We are thrilled to hear that you are enjoying your experience with it.
We strive to provide our users with the best possible app and your positive feedback motivates us to continue improving and adding new features to make your experience even better.
If you need any further assistance, please let us know via in-app live chat!
Regards,
Rachel - NestScale team
Chloe Nguyen took care of me personally and solved my problems, I am very happy with her and her practices. It's also really easy for my clients to use the app.
Congratulations!
Dear İrfan,
Thank you so much for your kind words and heartfelt review! I am absolutely delighted to hear that you had a positive experience with my services and that I could be of help in solving your problems. It has been my utmost pleasure to personally take care of you and ensure your satisfaction throughout the process.
Making sure that my clients find using the app easy and seamless is one of my top priorities, and I'm thrilled to know that it has met your expectations. Your satisfaction is the ultimate reward for me, and I am grateful for the opportunity to assist you.
If you ever need any further assistance or have more questions in the future, please don't hesitate to reach out. I'll be more than happy to help.
Once again, thank you for your kind words and congratulations. Your support means the world to me! 🎉😊
Cheers,
Chloe
Easy to use, Easy to adapt and worked nicely.
I have used other chats but this one has more easy to adapt and works perfectly fine
Dear beloved customer,
We're thrilled to hear that you found the chat service easy to use and adapt to your needs! It's wonderful when a platform provides a smooth and seamless experience.
Your positive feedback is greatly appreciated. If you have any more thoughts or need further assistance with the chat service, feel free to reach out. We're here to support you.
Happy chatting!
Chloe
Great Service and fast response. This CRM has all what I need. Besides, your mobile app, I really admire that.
Really thanks a lot
Hi Annouran,
Thank you so much for taking the time to share your experience at NestScale.
Your feedback is the most meaningful gift for our every working-hard day effort to provide better products and service to our beloved customers like you.
All the best,
Chloé
Really great app and very nice support! Totally recommend it!
Dear valued customer,
Thank you so much for your kind words! We're delighted to hear that you're enjoying the app and that you've had a positive experience with our support team.
Your recommendation means a lot to us. If you ever need any assistance or have any questions, feel free to reach out.
Happy chatting!
Chloé - Customer Success Manager @ NestScale
REALLY HELPFUL WOULD DEFINANTLY RECCOMEND TO OTHERS RACHEL WAS AN AMAZING HELP , I BELIVE SHES A REALLY GOOD WORKER THANKS RACHEL AGAIN
Hi,
Rachel here from NestScale team. I want to thank you so much for your lovely words. This really made our day!
Let us know if you have any questions or need help. Have a nice day, and take care!
Regards,
Rachel
Great app with fast customer support. Works both on web and mobile application with reasonable plans.
It would be much better if can sync complete with messenger and product card sharing like the facebook shop do.
Hi Mr. Thura,
Thank you for your valuable feedback! We're thrilled to hear that you're enjoying our app and the speedy customer support we provide.
We're always looking to enhance our services to better meet your needs, and your suggestion regarding syncing with Messenger and enabling product card sharing is an excellent one. We're happy to inform you that our team is actively working on implementing these features to improve your experience. We aim to release these updates as soon as possible, and we'll make sure to keep you informed of our progress.
Your input is incredibly valuable to us, and we appreciate your patience and support as we work to make our app even better for you. If you have any more ideas or feedback in the future, please don't hesitate to reach out. We're here to ensure your experience remains top-notch.
Regards,
Chloe