Overall rating
4.9
Counts per rating level
  • 91% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
November 24, 2023

Great Service

CA.GOOLOO
Hong Kong SAR
17 days using the app
NestScale replied November 26, 2023

Dear customer,

Thank you so much for your kind words! We're thrilled to hear that you're enjoying the NestDesk app.

If there's anything specific you love about it or any features you'd like to see in the future, feel free to let us know. We're always working to make the experience even better for our users.

Regards,
Chloé - Customer Success Manager @NestScale

August 18, 2023

that is great. support is also good and immediate.
Fully recommended. All you guys will enjoy that app.

Crave Mall
Pakistan
17 days using the app
NestScale replied August 27, 2023

Dear valued customer,

I'm thrilled to hear that you're enjoying the app and have had a positive experience with our support! Thank you for your recommendation and kind words.
It's our goal to ensure your satisfaction and provide a seamless experience. If you ever need further assistance or have more feedback to share, please don't hesitate to reach out.
Your success with the app is what motivates us! 🚀😊

Best Regards,
Chloé - Customer Success Manager @ NestScale

July 31, 2023

good service, good support, helped me with every question i had, 5 stars 100 percent.

Time Keepers Company
United States
About 1 month using the app
NestScale replied August 6, 2023

Dear customer,

Thank you for the 5-star review! We're glad our service and support met your expectations. If you need anything else, just let us know. We're here to help!

Best Regards,
Chloé

June 29, 2023

Super service to easy and quick set up! Feature rich with shopify customer data integration. Highly recommended!!!

MIDNIGHTDIVAS❤️COM
Sri Lanka
6 days using the app
NestScale replied July 17, 2023

Dear customer,

Thank you for sharing your positive experience with the service!
It's great to hear that the setup process was easy and quick, and the integration with Shopify customer data made it feature-rich.
Your recommendation is much appreciated! If you have any more feedback or need further assistance, don't hesitate to reach out. We're here to help!
Happy using the service, and best of luck with your Shopify store!

Cheers,
Chloe

July 13, 2023

I think it's better than the Shopify Inbox app ! We took it as an alternative to the Shopify App and are very happy with it. Very good insant support!

The Scooter Company
Switzerland
2 months using the app
NestScale replied July 17, 2023

Dear beloved customer,

We're thrilled to hear that you consider the chat service to be a better alternative to the Shopify Inbox app and that you're very happy with it! 🥰
Providing excellent instant support is always a priority, and we're delighted that you had a positive experience with us. 🥰
If you have any more thoughts, questions, or need further assistance, feel free to reach out. We're here to ensure your continued satisfaction with the service.
Thank you for choosing us as your chat solution! Happy using it for your Shopify store! 🥰🥰

Best Regards,
Chloe

November 11, 2023

The service attitude is excellent, with prompt responsiveness and problem-solving capabilities.

AU.GOOLOO
Hong Kong SAR
17 days using the app
NestScale replied November 16, 2023

Dear Gabriel,

On behalf of Rachel, Kevin, and the entire NestAds team, we extend our heartfelt gratitude for your kind words about our service attitude. Your acknowledgment of our prompt responsiveness and problem-solving capabilities means the world to us.

Thank you immensely for recognizing our efforts. We're committed to maintaining this level of excellence and ensuring that every interaction you have with us is met with the same high standards.

Should you ever need further assistance or have more feedback to share, please don't hesitate to reach out. We're here and ready to continue providing top-notch service.

Best Regards,
Chloé - Customer Success Manager @NestScale

June 29, 2023

I just added this plugin, and it was fairly easy to install and design. It had a few bugs at first in its interface, but Kevin was so helpful every step of the way, and figured out a solution to any problem that would pop up. Great service, I would recommend!

Timeless Vixen
United States
1 day using the app
NestScale replied July 17, 2023

Dear beloved customer,

That's wonderful to hear that you had a positive experience with the plugin and the support provided by Kevin!
Easy installation and design can make a significant difference in user experience, and it's reassuring to know that Kevin was there to assist you with any interface bugs and find solutions promptly.

Thank you for sharing your recommendation, and if you have any more feedback or need further assistance, don't hesitate to reach out.

Cheers,
Chloe

September 14, 2023

Great help, fixed my issue.

Bio Human
Australia
5 months using the app
NestScale replied September 18, 2023

Dear value customer,

I'm delighted to hear that I could be of assistance, and that your issue has been resolved!

If you ever encounter any more questions or require further assistance in the future, don't hesitate to reach out.
Your satisfaction is our goal, and we're here to help anytime you need it. 🌟😊

Regards,
Chloé

May 15, 2023

Highly recommended, amazing customer service, Chloé was very quick and helpful. The mobile app is amazing as well!

MetsMart
United States
About 1 month using the app
NestScale replied May 15, 2023

Hi Akiva,

Thank you so much for the precious words ✨✨✨

It was truly a pleasure for me to assist you, and it makes me really glad to know that I was able to help you. 💕
Customers have always been our top priority and we are trying our best and hardest to deserve your trust. 💕

Feel free to text me if you need any further assistance, or send us an email via support@nestscale.com

Best Regards,
Chloé

September 1, 2023

Really nice app, I recommend it because nowadays it's hard to find a good-looking free app with tons of features!

Gadgets and Paws
Portugal
1 day using the app
NestScale replied September 6, 2023

Dear valued customer,

Thank you so much for your kind words and for recommending our app! We're delighted to hear that you appreciate the design and features of the app. Our team has worked hard to create a user-friendly and feature-rich experience for our users.

If you have any suggestions for improvements or any specific feedback, please don't hesitate to share. Your feedback helps us continue to enhance the app and provide you with the best possible experience.

Once again, thank you for using and recommending our app. We hope you continue to find it valuable and enjoy using it!

Cheers,
Chloé