Reviews (95)
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I think it's better than the Shopify Inbox app ! We took it as an alternative to the Shopify App and are very happy with it. Very good insant support!
Dear beloved customer,
We're thrilled to hear that you consider the chat service to be a better alternative to the Shopify Inbox app and that you're very happy with it! 🥰
Providing excellent instant support is always a priority, and we're delighted that you had a positive experience with us. 🥰
If you have any more thoughts, questions, or need further assistance, feel free to reach out. We're here to ensure your continued satisfaction with the service.
Thank you for choosing us as your chat solution! Happy using it for your Shopify store! 🥰🥰
Best Regards,
Chloe
it is very helpful, take care of the matter seriously, carefully, very kind and support, I give a 5 stars feelback. thank you so much.
Thank you for taking the time to share your thoughts and feedback with us. We really appreciate it!
If you need any help, feel free to contact us. We are happy to assist you as soon as possible!
Regards,
Rachel
This is an amazing app and i am very happy this will help me to bring a lot of customers . And your customer support is very amazing , I am really impressed . Your Support team member chloe helped me so much she is such a amazing girl ,I apricate her for her help thanks chloe .
Dear Bilal,
I'm delighted to hear that you're having a great experience with our app and customer support!
Thank you for your kind words, it means a lot. I'm here to assist you anytime you need help or have questions. Your success and satisfaction are my top priorities.
If there's anything else you need, feel free to reach out.
Wishing you continued success and a fantastic journey with our app! 🌟😊
Cheers,
Chloé - Customer Success Manager @ NestScale
Great Service and fast response. This CRM has all what I need. Besides, your mobile app, I really admire that.
Really thanks a lot
Hi Annouran,
Thank you so much for taking the time to share your experience at NestScale.
Your feedback is the most meaningful gift for our every working-hard day effort to provide better products and service to our beloved customers like you.
All the best,
Chloé
REALLY HELPFUL WOULD DEFINANTLY RECCOMEND TO OTHERS RACHEL WAS AN AMAZING HELP , I BELIVE SHES A REALLY GOOD WORKER THANKS RACHEL AGAIN
Hi,
Rachel here from NestScale team. I want to thank you so much for your lovely words. This really made our day!
Let us know if you have any questions or need help. Have a nice day, and take care!
Regards,
Rachel
L'application de live chat est tout simplement incroyable ! Elle a considérablement amélioré notre service client. La facilité d'utilisation et la réactivité sont impressionnantes. Nos clients sont ravis de pouvoir obtenir une assistance en temps réel, ce qui renforce leur confiance en notre entreprise. C'est un outil essentiel pour toute entreprise axée sur la satisfaction client.
Très cher client,
Nous sommes ravis que notre application de live chat ait amélioré votre service client. La facilité d'utilisation et la réactivité sont des éléments clés pour renforcer la confiance de vos clients. Nous sommes reconnaissants que vous ayez choisi notre outil pour votre entreprise axée sur la satisfaction client. Si vous avez besoin d'aide supplémentaire, n'hésitez pas à nous contacter.
Merci pour vos retours positifs!
Cordialement,
Chloé - Responsable Succès Client @ NestScale
I am impressed with the app. At first, I had some technical difficulties but support assist right away. I love the features its very user friendly not hard to use. It integrates lovely with shopify so it imports the orders and products within. Highly recommend. I think I found a winner app. Customer support is very excellent. Thank you Kevin for your assistance and going above and beyond.
Dear delighted customer,
We greatly appreciate your feedback and are thrilled to hear about your positive experience with our app.
Providing excellent customer support is a top priority for us, and we're glad to know that we could resolve any issues you faced.
It's fantastic to hear that you find our app's features user-friendly and that it seamlessly integrates with Shopify, importing orders and products effortlessly. We designed our app with simplicity and convenience in mind, aiming to provide a seamless experience for our users. 😊😊😊
Thank you for recommending our app. Your endorsement means a lot to us, and we are delighted that you consider it a winning solution. Should you need any further assistance or have any questions, please don't hesitate to reach out. We are here to support you every step of the way. 😊😊😊
Best regards,
Chloe
NestScale Customer Success Manager
Easy to use, Easy to adapt and worked nicely.
I have used other chats but this one has more easy to adapt and works perfectly fine
Dear beloved customer,
We're thrilled to hear that you found the chat service easy to use and adapt to your needs! It's wonderful when a platform provides a smooth and seamless experience.
Your positive feedback is greatly appreciated. If you have any more thoughts or need further assistance with the chat service, feel free to reach out. We're here to support you.
Happy chatting!
Chloe
This app is really wonderful and more helpful. I highly recommend to install this app for your store to let your customers know you are available to chat or bot will be there for you
Hi customer,
I appreciate your positive feedback about the app! It's great to hear that you find it so helpful and valuable.
Your recommendation to install the app to enhance customer engagement sounds like a wonderful idea. It's important for customers to know that support is readily available to them.
Thank you for sharing your thoughts!
Regards,
Chloé
Rachel was amazing with her help to install everything I needed to get going on my website because I was missing a few things that needed adding.
Hi,
Thank you so much for taking the time to leave us such an amazing review. It means a lot to me and the whole team and we will do our best to deserve your trust. 💕
Please do not hesitate to contact us for getting back in touch if you need any further assistance! 💕
Also, please feel free to send any other feedback that you do have - we always love to hear from you!
Regards,
Rachel