NS Live Chat, Inbox & Helpdesk , 92 reviews
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Really easy to integrate and can allocate work to team members. I would recommend for all Shopify stores to use this system.
Dear valued customer,
Thank you for the feedback and recommendation!
We're thrilled to know that you find our NestDesk app easy to integrate and effective for team task allocation.
Your support means a lot to us. If you have any suggestions or need assistance, feel free to reach out. We appreciate your trust in our services and look forward to serving Shopify stores like yours in the future.
Best Regards,
Chloé
This is very good app it's give me facility over 24/7 I am giving ratings of 5 ⭐⭐⭐⭐⭐ .....this app helps u a lot
Dear customer,
Thank you for the fantastic feedback and the 5-star rating! We're thrilled to hear that our app has been helpful to you and provided round-the-clock facilities. Your satisfaction is our priority, and we're glad to have made a positive impact.
If you ever need any further assistance or have more to share, feel free to reach out via support@nestscale.com. We're here to continue providing you with a great experience and support.
Regards,
Chloé
It is pretty easy and user friendly to use! I think there should have an option where you can place a message beside the icon - for easier visibility of the site visitors.
Dear customer,
Thank you for your feedback! We appreciate you taking the time to share your thoughts. We're glad to inform you that the feature you mentioned is already available in our app. We understand that it might not have been immediately noticeable, and we apologize for any confusion.
I believe that Kevin helped you to access the feature and implement it on your live chat already. We hope you find it useful and that it enhances your experience with our app. If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to help!
Thank you again for using our app, and we truly value your input! 😊🙌
Regards,
Chloe
Excellent service! Was exactly what I was looking for in a chat app. The support team went above and beyond to understand our needs as a business.
Hi,
Thank you so much for the precious words.
Customers have always been our top priority and we are trying our best and hardest to deserve your trust. I have read your words many many times. It really motivates me to work hard and efficiently 🥰
Feel free to text me if you need any further assistance, or send us an email via support@nestscale.com
Best Regards,
Chloé
Its fully live, free and very useful as it has many purposes. Also, it looks proffesionalble and the interface is fully customisable I love it!
Dear Taha,
That's fantastic to hear that you find the live, free, and fully customizable chat service so useful and versatile! We're delighted that you love it! 🥰
If you have any more feedback or need any assistance, don't hesitate to reach out. We're here to help and support you. Happy using the chat service! 🥰🥰🥰
Cheers,
Chloe
Exceptional service from Chloe who assisted me immediately and with my issues.
Hi Andrew,
Thank you so much for your kind words! I'm thrilled to hear that I could assist you promptly and effectively with your concerns. Providing exceptional service is always my priority, and I'm delighted I could make a positive difference for you.
If you ever need further assistance or have more questions, feel free to reach out - I'm here to help.
Best Regards,
Chloé - Customer Success Manager @ NestScale
It is quick to operate and very practical. When a problem arises, they solve it quickly! It is software worth using all the time.
Dear customer,
Thank you so much for your kind words! We're thrilled to hear that you find our app quick to use and practical.
Our team at NestScale is dedicated to providing prompt solutions whenever challenges arise. It's wonderful to know that you find our software valuable enough to use consistently.
If you ever have any questions or need assistance, please don't hesitate to reach out. Your satisfaction is our top priority!
Regards,
Chloé
Great chat app. Works really well.
Hi there,
Thank you for the feedback! We're delighted to hear that you're enjoying our chat app and that it's working well for you. If you have any questions or suggestions in the future, please don't hesitate to reach out. We're here to assist and continuously improve your experience.
Best regards,
Chloé - Customer Success Manager @NestScale
L'application de live chat est tout simplement incroyable ! Elle a considérablement amélioré notre service client. La facilité d'utilisation et la réactivité sont impressionnantes. Nos clients sont ravis de pouvoir obtenir une assistance en temps réel, ce qui renforce leur confiance en notre entreprise. C'est un outil essentiel pour toute entreprise axée sur la satisfaction client.
Très cher client,
Nous sommes ravis que notre application de live chat ait amélioré votre service client. La facilité d'utilisation et la réactivité sont des éléments clés pour renforcer la confiance de vos clients. Nous sommes reconnaissants que vous ayez choisi notre outil pour votre entreprise axée sur la satisfaction client. Si vous avez besoin d'aide supplémentaire, n'hésitez pas à nous contacter.
Merci pour vos retours positifs!
Cordialement,
Chloé - Responsable Succès Client @ NestScale
I am looking for live chat like this and found this app is very helpful Customer Service and easy to use.
Hi,
Thank you so much for taking the time to leave us such an amazing review. It means a lot to me and the whole team and we will do our best to deserve your trust. 💕
Please do not hesitate to contact us for getting back in touch if you need any further assistance! 💕
Also, please feel free to send any other feedback that you do have - we always love to hear from you!
Regards,
Kevin