Reviews (180)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive shipping rates and seamless Shopify integration, which automates order imports and fulfillment. It offers a variety of carrier options, real-time quotes, and direct label generation. The interface is user-friendly, enhancing shipping efficiency and supporting both domestic and international shipping with necessary invoice creation. Customer service is noted for being responsive and helpful, positively impacting business operations and customer satisfaction.

June 7, 2025

We've used NetParcel on our Shopify store from the start, around three years now, and we've been really happy. It offers real time rates during checkout for CanadaPost and a number of couriers, and it's easy to configure and use. Set it and forget it.

Conversation Tree Press
Canada
Over 2 years using the app
May 26, 2025

We’ve been using NetParcel for over 4+ years, and it’s been a consistently reliable solution. What really sets it apart is the team behind the platform, responsive, helpful, and easy to work with. The Shopify integration makes it seamless and makes shipping simple and efficient.

Mapping Network
Canada
Over 3 years using the app
May 17, 2025

Great app that plugs in with Shopify quite nicely. My only small gripe is the inconsistency in how their invoicing appears to come in different formats.

Daisy Chain Book Co.
Canada
6 months using the app
September 20, 2024

I have been using NetParcel for over 9 years now. They are amazing and have been great to deal with. Amazing pricing, Great customer support.
I definitely recommend any company that required shipping to use NetParcel

InfinitDrones Corp.
Canada
8 months using the app
netParcel replied September 23, 2024

Thank you for this wonderful review! Our team is always thrilled to hear this type of feedback, especially from a longstanding customer like InfinitDrones Corp! We look forward to being a continued partner in your growth.

March 27, 2025

Simple to use with the Shopify integration, better rates on shipping than the competition and a huge increase in orders being shipped out. And excellent customer service too!

Hopback Homebrew Supplies
Canada
4 months using the app
Edited July 4, 2022

The support for lost packages from NetParcel is NON EXISTENT! DO NOT USE THIS APP! Super disappointed with the lack of support from netparcel when opening a claim or a ticket. They do literally nothing to help, and you can't go direct to the courier because the sender is netparcel.

Windy Point Soap Making Supplies
Canada
About 6 years using the app
July 21, 2022

Very practical. Prompt client service. Install in a breeze. Prices are very competitive and choice of carriers is great.

Baked2GO Gluten Free
Canada
Over 4 years using the app
netParcel replied July 25, 2022

Thank you for your review! We love seeing that our prices and carrier mix are helpful to your business. We look forward to being a continued partner in BAKED2GO's growth!

October 17, 2023

We have been using Netparcel now for several years and have been very happy with the service. They offer very competitive rates and gives you multiple options of carriers to ship with. It's also very convenient that the service also works when shipping to the US as well. You can also use netparcel even if you do not have a shopify website which is a big plus. 10/10

True Northern Vape
Canada
About 4 years using the app
netParcel replied October 25, 2023

Thank you so much for the wonderful review! We're thrilled to hear that you've been happy with our service, and that our tools and rates have helped aid True Northern Vape's growth over the years!

Edited July 2, 2021

My 2021 update is that netParcel continues to be an integral part of our business. Their excellent rates and ease to do business has helped us tremendously.

Aklasu
Canada
About 4 years using the app
October 18, 2023

Works great

Prairie Diecast
Canada
About 4 years using the app
netParcel replied October 25, 2023

Thank you for your review! It's always great to hear that our platform meets our customer's needs. We look forward to being a long-term partner in Prairie Diecast's growth!